Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Excel Level 3: Power Users

June 7, 2018 from 10:00 am to 4:00 pm

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Developing Assertiveness Skills

June 8, 2018 from 9:30 am to 1:00 pm

Develop confidence to speak with clients face to face and apply assertiveness to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Customs Procedures & Documentation

June 11, 2018 from 9:30 am to 12:30 pm

Training course to ensure that international trade organisations import and export their goods both cost-effectively and in full legal compliance. This course is suitable for people new to international business and experienced companies who may want to refresh their knowledge., including purchasing, finance and operations departments.

Price: Members: £99; Affiliates: £129; Non-Members: £149

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Incoterms – Level 2 – BCC Accredited

June 11, 2018 from 1:00 pm to 4:00 pm

Ensure that all international trade parties clearly understand their responsibilities in performing trade under the given contract with this half-day course on Incoterms. In just one morning of training you will eliminate potential inconsistencies in language by giving all parties the same definition of specific terms within your trade agreements.

Price: Members: £99; Affiliates: £129; Non-Members: £149

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Emergency First Aid At Work – Level 3 One Day Certified Course

June 11, 2018 from 9:00 am to 5:00 pm

Gain the knowledge & skills to summon help & give safe, prompt & effective emergency first aid to a casualty in the workplace following an injury or illness using materials to hand and/or HSE approved first aid equipment. This course gives an increased knowledge and understanding of First Aid Standards and regulations in the workplace, while enabling delegates to carry out their role as the Nominated First Aider in the workplace. This course is for most standard offices and organisations with a limited level of foot traffic.

Price: Members: £65 ; Affiliates £75; Non-Members £85 per delegate

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Ultimate Outlook: Power Users

June 12, 2018 from 9:30 am to 12:30 pm

This Microsoft Outlook training will make it easy to be your most productive, organised and connected self to all of your staff and clients and will introduce you to the features and benefits of the "power user" options of Outlook and taking it mobile!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Mastering Microsoft Productivity Apps

June 12, 2018 from 1:00 pm to 4:00 pm

Master the Microsoft Productivity apps found in Office 365: Manage customer relationships, Send email marketing campaigns, Create an online presence, Find Easy ways to send invoices, Manage customer appointments, Track mileage, Office 365 tools for teamwork - all to improve the productivity of your team and the profitability of your organisation through Microsoft training.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Presentation & Pitching Skills

June 13, 2018 from 10:00 am to 4:00 pm

Build a compelling presentation or persuasive pitch to impress your audience whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this course will show you how to get it done right!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

BID Writing: Beyond The Basics

June 13, 2018 from 10:00 am to 2:00 pm

Bid writing to win public and private sector business will be simplified and faster for your team with this half-day course. Whether you are a beginner who needs to go through the whole procurement process from start to finish, or more experienced and looking for a refresher course to improve your organisation's quality of submission and success rate, you won't have to worry about the expenses associated with "getting it wrong" as this course will show you how to "get it right" the first time!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Converting Website Visitors Into Customers

June 14, 2018 from 1:00 pm to 4:00 pm

Make the most of your website visitors by turning them into paying customers. Gain positive referrals and repeat business by creating a smooth, easy, and enjoyable experience for your website visitors. Your business website can be easily transformed into a money-making machine and this course will show you how!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063