Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Media Relations Masterclass For Business

September 13, 2018 from 10:00 am to 4:00 pm

Learn from a journalist, editor and company director with over 25 years experience across print, web and social media publishing on building relationships that allow your organisation to work confidently and effectively with the media, whatever your line of work. This course will go a long way in ensuring that yours is the story that gets put in front of a huge audience of potential customers.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Exceptional Customer Service Skills

September 13, 2018 from 10:00 am to 1:00 pm

Build your business and your reputation by applying simple, easy-to-implement techniques to the customer-facing roles on your team. This is not a "sales" course but rather a true "service-based" course in business professionalism which will show you how to get exceptional results (and happy customers) from your CSR team!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Time Management & Prioritisation Skills

September 14, 2018 from 9:30 am to 4:00 pm

Gain control of your busy work and social schedules to be more productive while achieving an effective work/life balance through the many important time related topics covered in this workshop such as planning, setting goals, delegation and managing meetings among others.

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Project Management Essentials

September 18, 2018 from 9:30 am to 4:00 pm

This course provides a road map for getting the job done right - on time and under budget! By incorporating case studies, discussions, interactive exercises, and techniques for organising teams, tasks, and timelines, this one-day course will provide delegates with a solid foundation. Whether you are new to project management or an experienced project managers looking for a "top-up" this course will focus on establishing proper project planning, maintenance via ongoing management, and execution of your project plan.

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essentials of Debt Recovery & Credit Control

September 19, 2018 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full day course!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Excel 2016 Level 4 – PRO Users

September 20, 2018 from 10:00 am to 4:00 pm

This advanced Microsoft Excel training course will teach you to use the advanced features of Excel to their full extent for your business or department. Configure and reproduce company data in a list using PivotTables, edit and analyse complex data by creating and utilising Scenarios, Goal Seek and Solver, incorporate built-in functions into a worksheet, work with controls and record macros.

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Contact: To reserve your place, call 01253 347063 or email training@lancschamber.co.uk

Google Adwords: Pay-Per-Click Academy

September 21, 2018 from 10:00 am to 4:00 pm

Google Adwords: Pay-Per-Click Academy will provide you or your team with the absolute essentials of this popular and effective ad platform. Learn cutting edge approaches to building and constructing campaigns, bid optimisation and keyword targeting that will drive more traffic to your website — and more revenue to your bottom line.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Emergency First Aid At Work – Level 3 One Day Certified Course

September 24, 2018 from 9:00 am to 5:00 pm

Gain the knowledge & skills to summon help & give safe, prompt & effective emergency first aid to a casualty in the workplace following an injury or illness using materials to hand and/or HSE approved first aid equipment. This course gives an increased knowledge and understanding of First Aid Standards and regulations in the workplace, while enabling delegates to carry out their role as the Nominated First Aider in the workplace. This course is for most standard offices and organisations with a limited level of foot traffic.

Price: Members: £65 ; Affiliates £75; Non-Members £85 per delegate

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Finance Fundamentals For Business

September 25, 2018 from 9:30 am to 12:30 pm

Learn foundational finance principles: how to analyse, review and understand financial statements including Balance Sheets, Profit & Loss Cash Flow, and how to identify important trends and ask appropriate questions of the finance team all in a single morning!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Finance For Business: Beyond The Basics

September 25, 2018 from 1:00 pm to 4:00 pm

Know which costs are fixed and which are variable, how to calculate breakeven, how to control different types of costs the principles of pricing and mark-ups, and an introduction to preparing a budget or forecast in this "next level" half-day course.

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063