Training

Gain an awareness of mental health conditions and learn powerful techniques in maintaining your own mental health while helping others in your workplace. Explore techniques in approaching difficult conversations along with professional and personal in-depth conversations in order to offer support on this half-day course to provide mental health awareness. Members £69; Affiliates £89; Non-Members £99

Use the true “power” features and functions to solve complex problems while turning raw data into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions, ‘nesting’ functions, advanced formatting features: styles, auto-format, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user! Members £139; Affiliates £169; Non-Members £189

Identify, use, understand, and manage emotions in positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively. Members £69; Affiliates £89; Non-Members £99

A half-day letter of credit process course to provide a step-by-step guide on how to deal with Documentary Letters of Credit – from receipt of order to successful presentation. Specific focus on a real case history of a Letter of Credit gives delegates the opportunity to increase their awareness and skills of the requirements involved with using letters of credit. Members £99; Affiliates £129; Non-Members £149

Methods of payment in international trade course to allow importers & exporters to succeed in the global marketplace and win sales against overseas competition by offering your clients attractive sales terms supported by the appropriate payment methods. Identify those different methods of payment used in international trade, understand the necessary documentation, and comply with the requirements of each method of payment for international trade. Process smooth and trouble free international trade transactions every time! Members £99; Affiliates £129; Non-members £149

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successful. Members £69; Affiliates £89; Non-Members £99

Methods of payment in international trade course to allow importers & exporters to succeed in the global marketplace and win sales against overseas competition by offering your clients attractive sales terms supported by the appropriate payment methods. Identify those different methods of payment used in international trade, understand the necessary documentation, and comply with the requirements of each method of payment for international trade. Process smooth and trouble free international trade transactions every time! Members £99; Affiliates £129; Non-members £149

Leadership skills course to transform great managers into inspiring leaders in business, achieving greater buy-in from staff while developing/mentoring others into higher, more effective management roles. Develop leadership skills far beyond that of directing people, events, and tasks traffic and instill inspiration in the team as a genuine leader. Prices: Members £69; Affiliates £89; Non-Member £99

Gain critical leadership skills to improve work-life balance, manage stress, and build resilience through identifying the signs of stress, exploring the causes and discovering the solutions which develop resilience. Delegates will benefit from increased self- awareness, unlock best-practice tools and tips to effectively support themselves and team members. Work-life balance is just one short course away! Members: £69; Affiliates: £89; Non-Members: £99 +vat

Facebook ads training course to unlock the huge potential of the world’s largest marketing platform. Create successful Facebook business adverts & promotion and place your service or product in front of the exact potential client that is perfect for your offering. This Facebook training course for business will show you how to drill down precise metrics to find out what is working for your organisation and why. Members £69; Affiliates £89; Non-Members £99