Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Debt Recovery & Credit Control Essentials

February 28, 2020 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Export Documentation – Level 2 BCC Accredited

March 3, 2020 from 1:00 pm to 4:00 pm

Essential training on Export documentation so that Exporters can provide accurate information concerning all export consignments required for international trade. This morning course is designed for Export Staff involved in the administration of Export Issues and covers all relevant aspects of dealing with export documentation for both EU procedures and exports to overseas customers, while highlighting documentary requirements, as well as compliance with Customs requirements. Members £99; Affiliates £129; Non-Members £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063- or Email: Training@Lancschamber.co.uk

Customs Procedures & Documentation

March 3, 2020 from 9:30 am to 12:30 pm

Ensure that your organisation imports and exports goods both cost-effectively and in full legal compliance with this one-day international trade course. This BCC-accredited session is suitable for both new and experienced international trade staff (including purchasing, finance, and operations departments) looking to save their organisation both time and money by staying up-to-date in their knowledge of customs procedures and documentation. Price: Members: £99; Affiliate: £129; Non-Member: £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Powerful Presentation & Pitching Skills

March 3, 2020 from 10:00 am to 4:00 pm

Presentation skills training to build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right! Members: £139;; Affiliates: £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Marketing Unwrapped: Right Message. Right Plan.

March 5, 2020 from 10:00 am to 4:00 pm

Marketing training - two courses packed into one full day workshop with a marketing communication session in the morning and a session to develop your own organisational marketing plan in the afternoon. Establish values-based marketing communication techniques to to connect on a more effective and permanent level with your intended audience both internally and externally. Then apply these principles immediately into a cohesive training plan which perfect matches your organisation. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063- or Email: Training@Lancschamber.co.uk

Excel Level 3: Power Users

March 6, 2020 from 10:00 am to 4:00 pm

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063- or Email: Training@Lancschamber.co.uk

Import Export Training : Using Agents and Distributors

March 10, 2020 from 9:30 am to 12:30 pm

Agents and Distributors training course for businesses looking to expand into foreign markets easier and in a more manageable way through the use of agents and distributors legally and practically. Learn the agreements needed to cover your organisation when working with agents, distributors or directly with customers in the foreign marketplace. Members £99; Affiliates £129; Non-Members £149

Price: Members: £99; Affiliate: £129; Non-Members: £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Managing Better: Using Emotional Intelligence

March 10, 2020 from 9:30 am to 12:30 pm

Identify, use, understand, and manage emotions in positive way for managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. You will better understand yourself and your staff by gaining management skills to be more self-aware and to manage your reactions better while learning to assess others' emotions more effectively and deal with them successfully for enhanced performance. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Managing Better: Using Neuroscience

March 10, 2020 from 1:00 pm to 4:00 pm

Neuroscience training is a “game-changer” in the realm of personal and team management and is an excellent addition to your approach arsenal. Explore the science of the brain and how it works as a management tool and integrate necessary and productive changes which will be more potent (emotionally relevant) and more likely to be retained by management and staff with this Neuroscience training course. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Company Protection Essentials: Terms & Conditions & Intellectual Property

March 10, 2020 from 1:00 pm to 4:00 pm

Terms and Conditions training for businesses to operate with confidence and assurance by legally protecting their organisation contractually. This half-day course is designed to develop sound practical skills in writing contracts and terms and conditions correctly to legally protect companies from unnecessary litigation and/or fines. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk