Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Assertiveness Training : Developing Assertiveness Skills

January 23, 2019 from 9:30 am to 12:30 pm

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Excel Level 1: The Fundamentals

January 24, 2019 from 10:00 am to 4:00 pm

Develop staff who are absolute beginners, fairly new to Excel, or those with limited experience in working with formulas and building spreadsheets from scratch. Gain a firm foundation on your Excel knowledge with this one day training course, this is a perfectly designed course for a top up or an up-skill in the foundational elements that help you get the most from Excel. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Business Tax Essentials Course

January 25, 2019 from 10:00 am to 1:00 pm

This tax course aims to provide the essentials of taxation from a business point of view, excellent for any business owner or entrepreneur that needs to know the tax responsibilities for their organisation. This tax course will help delegates to be sure to have the knowledge necessary to successfully manage company tax returns, and corporation tax structures that best fit each organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Powerful Negotiation: Achieving A Win-Win Outcome

January 29, 2019 from 1:00 pm to 4:00 pm

Create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and a powerful skill which business professionals and sales teams can learn on this technique-packed negotiation training course. Price: Members: £69+vat; Affiliates: £89+vat; Non-Members: £99+vat

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Communicate Effectively

January 29, 2019 from 9:30 am to 12:30 pm

Learn an effective holistic approach to professional communication at all levels with this half day course in Effective Communication from the Chamber of Commerce. Up-skill your staff to represent your business professionally and effectively. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Sales Training : Selling To Different Personalities

January 30, 2019 from 10:00 am to 1:00 pm

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Writing Copy That Sells!

February 1, 2019 from 10:00 am to 12:00 pm

Develop copywriting skills with this copywriting course designed to enable you to reach new and existing clients with effective language and style. Write copy in a way that is effectively persuasive and sells what your organisation has to offer and avoid sector-specific jargon that might turn prospective clients away. FREE to the first 12 delegates to book as part of the Chamber's "Free First Friday: Training Taster" Sessions

Price: FREE to the first 12 delegates as part of the Chamber's "Free First Friday: Training Taster" Sessions

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Growing Your Business With Twitter & LinkedIn

February 5, 2019 from 10:00 am to 4:00 pm

Properly use Twitter and LinkedIn & watch your business grow! Apply best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Make the most of your social media channels with this one-day Social Media training course. Members £139; Affiliate £169; Non-Members £199

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

How To Write A Press Release & Content for Media

February 6, 2019 from 10:00 am to 4:00 pm

Course on how to write press releases with the proper content and format with simple improvements to writing technique. Capture interest and ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in a fast and inexpensive (free) mass promotion. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Exceptional Customer Service Skills

February 7, 2019 from 9:30 am to 12:30 pm

This well proven course make you think totally differently about how and why you react the way you do to different customers. It will provide you with a "selfish" approach to customer service which is good for you, your employer and most important ly your customers. Revolutionize your approach and take your customer service to a higher level of productivity and efficiency. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk