Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Preference Rules of Origin (BCC Accredited)

April 28, 2021 from 9:30 pm to 12:30 pm

Ensure that your team knows the rules which govern international trade origin and ensure that your goods are not detained nor delayed at Customs borders due to incorrect declaration of origin with this BCC Accredited Preference Rules of Origin Training Course. Demystify the complex Preference Rules of Origin and gain an essential understanding of applicable import duties on the countries where your imported products are made - training which can benefit both importer and exporter. Members £99; Affiliates £129; Non-Members £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Time Management & Prioritisation Skills Course

May 4, 2021 from 10:00 pm to 4:00 pm

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Excel Level 1: The Fundamentals

May 6, 2021 from 10:00 am to 4:00 pm

Develop staff who are absolute beginners, fairly new to Excel, or those with limited experience in working with formulas and building spreadsheets from scratch. Gain a firm foundation on your Excel knowledge with this one day training course, this is a perfectly designed course for a top up or an up-skill in the foundational elements that help you get the most from Excel. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Using Twitter & LinkedIn for Business

May 6, 2021 from 10:00 am to 4:00 pm

Twitter and Linkedin for business training course to enable delegates to properly use Twitter and LinkedIn through learning and applying best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Make the most of your social media channels with this one-day Twitter and Linkedin for business training course. Members £139; Affiliate £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Writing Press Releases & Media Content

May 11, 2021 from 10:00 am to 4:00 pm

Course on how to write press releases with the proper content and format with simple improvements to writing technique. Press releases deliver exceptional results for virtually any business, regardless of its size or sector which means that this type of content could also work like magic for you. Capture interest and ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in a fast and inexpensive (free) mass promotion. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Successful Telesales Skills

May 12, 2021 from 1:00 pm to 4:00 pm

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telephone sales training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills which build confidence and improve the customer experience of your organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Sales Training : Selling To Different Buyer Types

May 12, 2021 from 9:30 am to 12:30 pm

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69.00 +vat, Affiliate members: £89.00 +vat, Non-members: £99.00 +vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Social Media Training: Creating Great Content

May 13, 2020 from 10:00 am to 4:00 pm

Social media training to grow your online network through promoting your brand, goods, and services to potential clients through engaging content for social media channels: Twitter, LinkedIn, and Facebook. Learn what content is best for your services and what content works best on each platform. This social media training course is packed with useful information to transform the way you interact online. Price: Members £139; Affiliate £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Effective Video for Marketing Your Business

May 13, 2021 from 9:30 am to 12:30 pm

Video Marketing training to increase engagement rates by creating simple but effective videos for marketing services and products. Delegates will learn to create awareness and build their brand and business marketing effectiveness through easy professional video techniques and making the most of the equipment and staff on-hand to accomplish video excellence. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Exceptional Customer Service Skills

May 18, 2021 from 9:30 am to 12:30 pm

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk