Training

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14 September

Time Management & Prioritisation Skills Course

10:00 - 16:00

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others. Members £139; Affiliates £169; Non-Members £189

15 September

Excel Level 1: The Fundamentals

09:30 - 16:00

Develop staff who are absolute beginners, fairly new to Excel, or those with limited experience in working with formulas and building spreadsheets from scratch. Gain a firm foundation on your Excel knowledge with this one day training course, this is a perfectly designed course for a top up or an up-skill in the foundational elements that help you get the most from Excel. Members £139; Affiliates £169; Non-Members £189

20 September

Sales Training : Selling To Different Buyer Types

09:30 - 12:30

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email. Members £69; Affiliates £89; Non-Members £99

20 September

Successful Telesales Skills

13:30 - 16:30

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation. Members: £69; Affiliate: £89; Non-Members: £99

22 September

Using Twitter & LinkedIn for Business

10:00 - 16:00

Twitter and Linkedin for business training course to enable delegates to properly use Twitter and LinkedIn through learning and applying best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Make the most of your social media channels with this one-day Twitter and Linkedin for business training course. Members £139; Affiliate £169; Non-Members £189

29 September

Social Media Training: Creating Great Content

10:00 - 16:00

Social media training to grow your online network through promoting your brand, goods, and services to potential clients through engaging content for social media channels: Twitter, LinkedIn, and Facebook. Learn what content is best for your services and what content works best on each platform. This social media training course is packed with useful information to transform the way you interact online. Members £139; Non-Members £189

4 October

Exceptional Customer Service Skills

09:30 - 12:30

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency. Members £69; Affiliates £89; Non-Members £99

4 October

Powerful Telephone Techniques

13:30 - 16:30

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successeful. Members £69; Affiliates £89; Non-Members £99

5 October

Train The Trainer Course : Developing Staff

10:00 - 16:00

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation. Members £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

6 October

Excel Level 2: Beyond The Basics

09:30 - 16:00

Go beyond the basics of Excel 2016 with this intermediate training course. Delegates will be taken from the introductory basics to making more of the productive and effective features of Excel 2016 Software like using formulas, features like making charts, and auto-complete functions to save time. Managing data and processing department information will ascend to a whole new level. Price: Members £139; Affiliates £169; Non-Members £189

Training

Time Management & Prioritisation Skills Course

Excel Level 1: The Fundamentals

Sales Training : Selling To Different Buyer Types

Successful Telesales Skills

Using Twitter & LinkedIn for Business

Social Media Training: Creating Great Content

Exceptional Customer Service Skills

Powerful Telephone Techniques

Train The Trainer Course : Developing Staff

Excel Level 2: Beyond The Basics

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