Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Sales Training : Selling To Different Buyer Types

May 15, 2020 from 9:30 am to 12:30 pm

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69.00 +vat, Affiliate members: £89.00 +vat, Non-members: £99.00 +vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Emergency First Aid At Work Training Course – 1 Day Certified

May 18, 2020 from 9:00 am to 5:00 pm

Gain the knowledge & skills to summon help & give safe, prompt & effective emergency first aid to a casualty in the workplace following an injury or illness using materials to hand and/or HSE approved first aid equipment. This course gives an increased knowledge and understanding of First Aid Standards and regulations in the workplace, while enabling delegates to carry out their role as the Nominated First Aider in the workplace. This course is for most standard offices and organisations with a limited level of foot traffic. Members: £65 ; Affiliates £75; Non-Members £85 per delegate

Price: Members: £65 ; Affiliates £75; Non-Members £85 per delegate

Book online: Click here to book online

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Social Media Training: Creating Great Content

May 19, 2020 from 10:00 am to 4:00 pm

Social media training to grow your online network through promoting your brand, goods, and services to potential clients through engaging content for social media channels: Twitter, LinkedIn, and Facebook. Learn what content is best for your services and what content works best on each platform. This social media training course is packed with useful information to transform the way you interact online. Price: Members £139; Affiliate £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

First Aid At Work Training Course – 3 Day Certified

May 19, 2020 from 9:00 am to 5:00 pm

Summon help & give safe, prompt & effective emergency first aid to a casualty in the workplace following an injury or illness. This first aid at work course is essential for anyone looking to gain an understanding of first aid in the workplace and certification for anyone looking to become the designated first aider in their company. Members: £159; Affiliate: £169; Non-Members: £179

Price: Members: £159; Affiliate: £169; Non-Members: £179

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Office 365 for Business Productivity

May 20, 2020 from 9:30 am to 12:30 pm

This Microsoft Outlook training will make it easy to be your most productive, organised and connected self to all of your staff and clients and will introduce you to the features and benefits of the "power user" options of Outlook and taking it mobile! Members £69 Affiliates £79 Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Microsoft Outlook: Organise & Manage Your Day

May 20, 2020 from 1:00 pm to 4:00 pm

This Microsoft Outlook training will make it easy to be your most productive, organised and connected self to all of your staff and clients and will introduce you to the features and benefits of the "power user" options of Outlook and taking it mobile! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

PPC Strategy : Profiting from Pay Per Click

May 21, 2020 from 1:00 pm to 4:00 pm

Learn the essentials of pay per click advertising strategies and techniques for search engines, Facebook ads, Amazon, and other websites to top up your Digital Marketing strategy and to make money for your business from your pay per click advertising efforts. Place PPC ads like a pro and get the customers you need, right now! Members £69 +vat; Affiliates £89 +vat; Non-Members £99 +vat

Price: Members: £69; Affiliate Members £89; Non-Members £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Digital Marketing Strategy Course

May 21, 2020 from 9:30 am to 12:30 pm

Digital marketing course which enables delegates to put an effective digital marketing strategy together that is perfectly consistent with their own organisational goals and which represents the brand voice to a potential client audience! A fun, relaxed and supportive approach will help delegates to establish a plan and strategy for digital marketing to customers in the digital sphere. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Exceptional Customer Service Skills

May 28, 2020 from 9:30 am to 12:30 pm

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Powerful Telephone Techniques

May 28, 2020 from 1:00 pm to 4:00 pm

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successeful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69+vat, Affiliate members: £89+vat, Non-members: £99+vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk