Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Developing Assertiveness Skills

October 18, 2018 from 9:30 am to 1:00 pm

Develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Food Safety and Hygiene Course – Certified

October 22, 2018 from 9:00 am to 5:00 pm

This course will outline the importance of food safety procedures, risk assessment, safe food handling and behaviour and will describe how to report food safety hazards and outline the legal responsibilities of food handlers within the workplace role - catering - school food handlers - hygiene best practices.

Price: Members: £65; Affiliate: £75; Non-Members: £85

Contact: Chamber Training Centre: 01253 347063 or via Email training@lancschamber.co.uk

Fire Safety Fire Marshal Course

October 22, 2018 from 9:00 am to 5:00 pm

Gain the knowledge and understanding of fire awareness within your workplace en route to fulfilling the role of Fire Marshal for your organisation. Through the identification of your role in fire prevention, the role of Fire Marshal can be filled completely.

Price: Members: £65; Affiliate: £75; Non-Members: £85

Contact: Chamber Training Centre: 01253 347063 or via Email training@lancschamber.co.uk

Powerful Negotiation Skills: Achieving Win-Win Outcomes

October 25, 2018 from 1:00 pm to 4:00 pm

Negotiation is an integral part of creating value for your organisation or department. Your success depends on your personal skills as a negotiator. The art of negotiation is both a valuable and a powerful skill to learn - which this technique-packed training course provides.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essential Selling Skills

October 25, 2018 from 9:30 am to 12:30 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Google Analytics for Business

October 30, 2018 from 10:00 am to 4:00 pm

Use Google Analytics to gather more meaningful data, analyze it better and make your website perform higher with greater visibility to searches online. From setting up tracking to speeding up your site and benchmarking your website data, this course will help your organisation to make the most of potential clients who are currently visiting your website! Google Analytics Training Course. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Converting Website Visitors Into Customers

October 31, 2018 from 1:00 pm to 4:00 pm

Make the most of your website visitors by turning them into paying customers. Gain positive referrals and repeat business by creating a smooth, easy, and enjoyable experience for your website visitors. Your business website can be easily transformed into a money-making machine and this course will show you how! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Powerful Presentation & Pitching Skills

October 31, 2018 from 10:00 am to 4:00 pm

Build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right! Members: £139;; Affiliates: £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Creating Great Content For Social Media

October 31, 2018 from 9:30 am to 12:30 pm

Grow your online network while promoting your brand, goods, and services to potential clients by creating engaging content for your social media channels like Twitter, LinkedIn, and Facebook. Learn what content is best to market your services and what content works best on each platform. This social media content creation course is packed with useful information to transform the way you interact online.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Excel Level 2: Beyond The Basics

November 1, 2018 from 10:00 am to 4:00 pm

Go beyond the basics of Excel 2016 with this intermediate training course. Delegates will be taken from the introductory basics to making more of the productive and effective features of Excel 2016 Software. Managing data and processing department information will ascend to a whole new level.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk