Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Successful Telesales Skills

August 27, 2019 from 10:00 am to 1:00 pm

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telephone sales training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills which build confidence and improve the customer experience of your organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Bidding & Tendering Process Essentials

August 28, 2019 from 10:00 am to 4:00 pm

Tendering process training to enable you to bid for contracts across all sizes and sectors with absolute confidence and assurance while saving loads of time and confusion in the bidding process. This workshop is designed to provide practical processes and procedures to adopt, adapt and apply when writing your next successful bid. Open up a world of opportunities as you learn to write winning bids and tenders with this one-day course. Members: £139; Affiliate: £169; Non-Member: £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Business Legal Advice Workshop : Legal Protection Essentials

August 29, 2019 from 1:00 pm to 4:00 pm

Business legal advice workshop will address a wide range of legal issues facing Lancashire businesses and methods to safeguard against litigation including contracts, compliance and governance. This valuable half-day of business legal advice workshop will provide delegates with simple legal steps to apply sound legal protection for their organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Data Protection Essentials for Business : GDPR Training

August 29, 2019 from 9:30 am to 12:30 pm

GDPR training course to provide delegates with best-practice approaches to protecting client data in the day-to-day work environment and methods to incorporate data protection regulations into company policies using strategies and real-world examples of benefits to protecting client and colleague data and the consequences of failing to do so. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Managing Better: Using Emotional Intelligence

September 3, 2019 from 9:30 am to 12:30 pm

Identify, use, understand, and manage emotions in positive way for managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. You will better understand yourself and your staff by gaining management skills to be more self-aware and to manage your reactions better while learning to assess others' emotions more effectively and deal with them successfully for enhanced performance. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Managing Better: Using Neuroscience

September 3, 2019 from 1:00 pm to 4:00 pm

Neuroscience training is a “game-changer” in the realm of personal and team management and is an excellent addition to your approach arsenal. Explore the science of the brain and how it works as a management tool and integrate necessary and productive changes which will be more potent (emotionally relevant) and more likely to be retained by management and staff with this Neuroscience training course. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

SEO Training : Get Found In Google

September 4, 2019 from 9:30 am to 12:30 pm

Learn best practice approaches to researching the right keywords, optimising your organisation's website structure, content creation, and link practices to increase your visibility in search engines and get found by your customers through driving the right quality, organic traffic to your website. Gain proven SEO principles to be found in Google by your customers with this SEO training course from our Google Certified specialist trainer. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Make Money With Pay Per Click Advertising

September 4, 2019 from 1:00 pm to 4:00 pm

Learn the essentials of pay per click advertising strategies and techniques for search engines, Facebook ads, Amazon, and other websites to top up your Digital Marketing strategy and to make money for your business from your pay per click advertising efforts. Place PPC ads like a pro and get the customers you need, right now! Members £69 +vat; Affiliates £89 +vat; Non-Members £99 +vat

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Successful Supervisory Management Skills

September 5, 2019 from 10:00 am to 4:00 pm

Supervisory management skill training to lead & supervise staff effectively and skillfully, whatever their personality and while managing complex tasks and projects with this one-day Supervisory Management skills Training​ course. Engage your team for greater productivity, satisfied customers, and an overall rise in profitability for the organisation. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Emergency First Aid At Work Training Course – 1 Day Certified

September 9, 2019 from 9:00 am to 5:00 pm

Gain the knowledge & skills to summon help & give safe, prompt & effective emergency first aid to a casualty in the workplace following an injury or illness using materials to hand and/or HSE approved first aid equipment. This course gives an increased knowledge and understanding of First Aid Standards and regulations in the workplace, while enabling delegates to carry out their role as the Nominated First Aider in the workplace. This course is for most standard offices and organisations with a limited level of foot traffic. Members: £65 ; Affiliates £75; Non-Members £85 per delegate

Price: Members: £65 ; Affiliates £75; Non-Members £85 per delegate

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063