Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

SEO Training : Get Found In Google

June 4, 2020 from 9:30 am to 12:30 pm

Learn best practice approaches to researching the right keywords, optimising your organisation's website structure, content creation, and link practices to increase your visibility in search engines and get found by your customers through driving the right quality, organic traffic to your website. Gain proven SEO principles to be found in Google by your customers with this SEO training course from our Google Certified specialist trainer. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Excel Level 2: Beyond The Basics

June 4, 2020 from 10:00 am to 4:00 pm

Go beyond the basics of Excel 2016 with this intermediate training course. Delegates will be taken from the introductory basics to making more of the productive and effective features of Excel 365 Software like using formulas, features like making charts, and auto-complete (autofill) functions to save time. Managing data and processing department information will ascend to a whole new level. Price: Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

CRO: Convert Website Visitors into Customers

June 4, 2020 from 1:00 pm to 4:00 pm

Make the most of website visitors by converting them to paying customers. Gain positive referrals and repeat business by creating a smooth, easy, and enjoyable experience for your website visitors. Transform your business website into a money-making machine with this afternoon course. Price: Members: £69; Affiliate: £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Sales Training : Essential Selling Skills

June 9, 2020 from 9:30 am to 12:30 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This sales training course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Sending Smarter Business Emails

June 9, 2020 from 10:00 am to 1:00 pm

This business email writing course enables delegates to write more effective, professional emails & improve their overall communication to make sure that email recipients are clear on how to reply or act with etiquette & format. Avoid difficult to read or process business emails with essential best-practice business emails that get results. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Powerful Negotiation Skills : Achieving Win-Win Outcomes

June 9, 2020 from 1:00 pm to 4:00 pm

Negotiation skills training course to create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and a powerful skill which business professionals and sales teams can learn on this technique-packed negotiation training course. Price: Members: £69+vat; Affiliates: £89+vat; Non-Members: £99+vat

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

WordPress Essentials For Business

June 10, 2020 from 10:00 am to 4:00 pm

Create, edit, and maintain a WordPress website for your orgranisation and how to make the most of powerful plugins for SEO or digital marketing which help your site succeed. Wordpress Essentials for Business is a one day course designed for business owners, directors, marketing managers, or anyone responsible for the organisational website. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Introduction to Import Procedures (BCC Accredited)

June 11, 2020 from 9:30 am to 12:30 pm

Master the essentials of importing from the ground up and find good suppliers who offer what you want and at the right price with this half day intensive and practical importing training session. Ensure that goods are imported both cost-effectively, legally and suitably for all key people involved in importing, including purchasing, finance, and operations departments. Members £99; Affiliates £129; Non-Members £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Incoterms Essentials (BCC Accredited)

June 11, 2020 from 1:00 pm to 4:00 pm

Make certain that all international trade parties clearly understand their responsibilities in performing trade under the given contract with this half-day international trade course on Incoterms. Eliminate potential inconsistencies in language by giving all parties the same definition of specific terms within your trade agreements and prevent unnecessary and costly delays and mistakes. Price: Members: £99; Affiliate: £129; Non-Member: £149

Price: Members: £99 + vat, Affiliate members: £129 + vat, Non members: £149 + vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Difficult Conversations : Discussing What Matters Most

June 16, 2020 from 9:30 am to 12:30 pm

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk