Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Methods of Payment for Importing & Exporting

March 9, 2021 from 9:30 am to 12:30 pm

Methods of payment in international trade course to allow importers & exporters to succeed in the global marketplace and win sales against overseas competition by offering your clients attractive sales terms supported by the appropriate payment methods. Identify those different methods of payment used in international trade, understand the necessary documentation, and comply with the requirements of each method of payment for international trade. Process smooth and trouble free international trade transactions every time! Members £99; Affiliates £129; Non-members £149

Price: Members: £99; Affiliates £129; Non-members £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Letter of Credit Process for Import & Export

March 9, 2021 from 1:00 pm to 4:00 pm

A half-day letter of credit process course to provide a step-by-step guide on how to deal with Documentary Letters of Credit – from receipt of order to successful presentation. Specific focus on a real case history of a Letter of Credit gives delegates the opportunity to increase their awareness and skills of the requirements involved with using letters of credit. Members £99; Affiliates £129; Non-Members £149

Price: Members: £99; Affiliates £129; Non-members £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Managing Conflict Effectively

March 10, 2021 from 1:00 pm to 4:00 pm

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Assertiveness Training : Developing Assertiveness Skills

March 10, 2021 from 9:30 am to 12:30 pm

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Leadership Skills : Manage Stress Build Resilience

March 11, 2021 from 9:30 am to 12:30 pm

Gain critical leadership skills to improve work-life balance, manage stress, and build resilience through identifying the signs of stress, exploring the causes and discovering the solutions which develop resilience. Delegates will benefit from increased self- awareness, unlock best-practice tools and tips to effectively support themselves and team members. Work-life balance is just one short course away! Members: £69; Affiliates: £89; Non-Members: £99 +vat

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Decision Making Skills & Problem Solving

March 11, 2021 from 1:00 pm to 4:00 pm

Make timely and well-considered decisions which can lead you and your team to spectacular and well-deserved progress and success on this decision making and problem solving skills course. Identify individual strengths and weaknesses and develop a highly practical personal action plan to increase capabilities in making timelier and more effective decisions that will benefit your organisation or department. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Minute Taking Skills Made Easy

March 16, 2021 from 9:30 am to 12:30 pm

Minute taking training course to gain skills in correctly listening to meeting discussions, understanding what's happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips techniques, and templates to ensure that that minutes are clear and accurate and the meeting is productive and successful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Employment Law Essentials

March 17, 2021 from 9:30 am to 12:30 pm

Quickly learn essential employment law to prepare and protect your organisation from legal action and tribunals as your company grows. Use the protection of the law for your organisation and your staff with this morning course on Employment Law. Members: £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Recruitment and Retention : Win & Keep Your Stars

March 17, 2021 from 1:00 pm to 4:00 pm

Recruit and retain star employees with this half day recruitment and retention training course. Learn successful techniques to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063- or Email: Training@Lancschamber.co.uk

Emotional Intelligence for Business

March 17, 2021 from 9:30 am to 12:30 pm

Identify, use, understand, and manage emotions in positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk