Training

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £69; Affiliates £89; Non-Members £99

There is a proven link between financial awareness and better overall mental and physical health and during this session, financial planning principles are presented in an easy-to-understand format. This webinar is geared to help delegates understand their pension and make an effective financial plan. Chamber Members: Free ; Non-Members: £20

Supervisory management skill training to lead & supervise staff effectively and skillfully, whatever their personality and while managing complex tasks and projects with this one-day Supervisory Management skills Training​ course. Engage your team for greater productivity, satisfied customers, and an overall rise in profitability for the organisation. Members £139; Affiliates £169; Non-Members £189

Negotiation skills training course to create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and powerful skill that business professionals and sales teams can learn on this technique-packed negotiation training course. Price: Members: £69+vat; Affiliates: £89+vat; Non-Members: £99+vat

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation. Members £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

Leadership & management training course providing new tools and methods to bring out the very best in any employee no matter their temperament or "type". Identify common personality types and their strengths and weaknesses in order to engage, motivate, and foster better teamwork, cooperation, engagement, and greater buy-in whether that team member is a star, steady, or slacker. Members £69; Affiliates £89; Non-Members £99

This Half day course covers all the key elements of the Tariff/Commodity code. It is designed for people who may be new to exporting, plus experienced business people who may need to keep up with industry updates. Members: £99; Affiliates £129; Non-members £149

Essential training on Export documentation so that Exporters can provide accurate information concerning all export consignments required for international trade. This morning course is designed for Export Staff involved in the administration of Export Issues and covers all relevant aspects of dealing with export documentation for both EU procedures and exports to overseas customers, while highlighting documentary requirements, as well as compliance with Customs requirements.

Use the true “power” features and functions to solve complex problems while turning raw data into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions, ‘nesting’ functions, advanced formatting features: styles, auto-format, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user! Members £139; Affiliates £169; Non-Members £189