Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Emergency First Aid At Work Course

January 19, 2021 from 9:00 am to 5:00 pm

Gain the knowledge & skills to summon help & give safe, prompt & effective emergency first aid to a casualty in the workplace following an injury or illness using materials to hand and/or HSE approved first aid equipment. This course gives an increased knowledge and understanding of First Aid Standards and regulations in the workplace, while enabling delegates to carry out their role as the Nominated First Aider in the workplace. This course is for most standard offices and organisations with a limited level of foot traffic. Members £65; Affiliates £75; Non-Members £85

Price: Members: £65 ; Affiliates £75; Non-Members £85 per delegate

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Communicate Effectively

January 19, 2021 from 9:30 am to 12:30 pm

Upskill communication and transform good staff and management to absolutely exceptional. Discover effective communication methods and sharpen your skills to eliminate misunderstandings and encourage a healthy successful work environment with this half-day communication skills course. Open the lines of communication and watch daily tasks and projects go by smoothly! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Time Management & Prioritisation Skills Course

January 19, 2021 from 10:00 am to 4:00 pm

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Powerful Negotiation Skills : Achieving Win-Win Outcomes

January 19, 2021 from 1:00 pm to 4:00 pm

Negotiation skills training course to create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and a powerful skill which business professionals and sales teams can learn on this technique-packed negotiation training course. Price: Members: £69+vat; Affiliates: £89+vat; Non-Members: £99+vat

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Understanding Commodity Codes

January 20, 2021 from 9:30 am to 12:30 pm

This Half day course covers all the key elements of the Tariff/Commodity code. It is designed for people who may be new to exporting, plus experienced business people who may need to keep up with industry updates. Members: £99; Affiliates £129; Non-members £149

Price: Members: £99; Affiliates £129; Non-members £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Excel Level 1: The Fundamentals

January 20, 2021 from 10:00 am to 4:00 pm

Develop staff who are absolute beginners, fairly new to Excel, or those with limited experience in working with formulas and building spreadsheets from scratch. Gain a firm foundation on your Excel knowledge with this one day course, this is a perfectly designed course for a top up or an up-skill in the foundational elements toward truly benefiting from Excel. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Contact: Chamber Training Team 01253 347063- or Email: Training@Lancschamber.co.uk

Writing Press Releases & Media Content

January 21, 2021 from 10:00 am to 4:00 pm

Course on how to write press releases with the proper content and format with simple improvements to writing technique. Capture interest and ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in a fast and inexpensive (free) mass promotion. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Using Twitter & LinkedIn For Business

January 21, 2021 from 10:00 am to 4:00 pm

Twitter and Linkedin for business training course to enable delegates to properly use Twitter and LinkedIn through learning and applying best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Make the most of your social media channels with this one-day Twitter and Linkedin for business training course. Members £139; Affiliate £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Powerful Telephone Techniques

January 25, 2021 from 1:00 pm to 4:00 pm

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successeful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69+vat, Affiliate members: £89+vat, Non-members: £99+vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Exceptional Customer Service Skills

January 25, 2021 from 9:30 am to 12:30 pm

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk