Home > Business Administration Courses

Business Administration Courses

Filter by:

11 June

Time Management & Prioritisation Skills Course

10:00 - 16:30

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others.

26 June

Exceptional Customer Service Skills

09:30 - 12:30

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency.

2 July

Difficult Conversations : Discussing What Matters Most

13:30 - 16:30

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues.

8 July

Finance Fundamentals For Business

09:30 - 12:30

Learn foundational finance principles: how to analyse, review and understand financial statements including Balance Sheets, Profit & Loss Cash Flow, and how to identify important trends and ask appropriate questions of the finance team all in a single morning!

8 July

Finance For Business: Beyond The Basics

13:30 - 16:30

Finance training courses to handle company finances properly and reliably. Know which costs are fixed or variable, how to calculate break-even, or control different types of costs, the principles of pricing and mark-ups, and an introduction to preparing a budget or forecast in this "next level" half-day finance training course.

9 July

Emotional Intelligence for Business

09:30 - 12:30

Identify, use, understand, and manage emotions in positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively.

16 July

Train The Trainer Course : Developing Staff

10:00 - 16:00

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation.

10 September

Management Training

10:00 - 16:00

learn the fundamental management skills and how to apply them in your business by empowering and motivating your team members to facilitate effective communication, and building high-performance teams.

11 September

Mental Health Awareness

13:30 - 16:30

Gain an awareness of mental health conditions and learn powerful techniques for maintaining your own mental health while helping others in your workplace. Explore techniques in approaching difficult conversations along with professional and personal in-depth conversations in order to offer support on this half-day course to provide mental health awareness.

23 September

GDPR Training : Data Protection Essentials for Business – ONLINE

09:30 - 12:30

This half-day GDPR training course will deliver data protection information and best-practices on the proper way to collect, use, store, and dispose of the personal data of clients and employees while maintaining the confidence of those who are asked to provide it.