Training

Go beyond the basics of Excel 2016 with this intermediate training course. Delegates will be taken from the introductory basics to making more of the productive and effective features of Excel 365 Software like using formulas, features like making charts, and auto-complete (autofill) functions to save time. Managing data and processing department information will ascend to a whole new level.

This Fire Marshal Training course equips individuals with the knowledge and skills to prevent fires, identify risks, and respond effectively in emergencies. The course covers fire safety regulations, preventative measures, and emergency response protocols, enabling participants to understand their role as a fire marshal and contribute to a safer workplace

This course is designed for sales teams, administrators and managers planning international growth through Agents and Distributors overseas. The course covers the differences between Agents and Distributors, advantages and disadvantages of each, what to consider when appointing them, and an introduction to the legal implications.

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successful.

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successful.

An Emergency First Aid at Work course is a one-day training program designed to equip individuals with the essential knowledge and skills to respond effectively to medical emergencies in the workplace. This first aid course is ideal for smaller workplaces presenting few health & safety risks with candidates learning Basic Emergency Aid in accordance with the syllabus of subjects taught as set out in the First Aid at Work Regulations 1981 – Approved Code of Practice 2009. After successful completion of the course and assessment, an attendance certificate is issued qualifying them to work in industry as an Emergency First Aider for a period of three years.

Areas covered: The Export Process The different stages of exporting goods Overview of the customs process Customs Entries

Enhance your supply chain resilience with our course on Managing & Mitigating Risk in Your Supply Chain. This course equips you with the knowledge to identify and understand various types of risks, including financial, operational, reputational, and environmental. Join us to strengthen your risk management capabilities and safeguard your supply chain's future!

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency.