Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Successful Supervisory Management Skills

July 6, 2020 from 10:00 am to 4:00 pm

Supervisory management skill training to lead & supervise staff effectively and skillfully, whatever their personality and while managing complex tasks and projects with this one-day Supervisory Management skills Training​ course. Engage your team for greater productivity, satisfied customers, and an overall rise in profitability for the organisation. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Managing Personalities: Stars Steadies and Slackers

July 7, 2020 from 10:00 am to 1:00 pm

Leadership & management training course providing new tools and methods to bring out the very best in any employee no matter their temperament or "type". Identify common personality types and their strengths and weaknesses in order to engage, motivate, and foster better teamwork, cooperation, engagement, and greater buy-in whether that team member is a star, steady, or slacker. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Managing Conflict Effectively

July 7, 2020 from 1:00 pm to 4:00 pm

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Assertiveness Training : Developing Assertiveness Skills

July 7, 2020 from 9:30 am to 12:30 pm

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Marketing Unwrapped: Getting Your Message & Plan Right

July 8, 2020 from 10:00 am to 4:00 pm

Marketing training - two courses packed into one full day workshop with a marketing communication session in the morning and a session to develop your own organisational marketing plan in the afternoon. Establish values-based marketing communication techniques to to connect on a more effective and permanent level with your intended audience both internally and externally. Then apply these principles immediately into a cohesive training plan which perfect matches your organisation. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Export Documentation – Level 2 BCC Accredited

July 9, 2020 from 1:00 pm to 4:00 pm

Essential training on Export documentation so that Exporters can provide accurate information concerning all export consignments required for international trade. This morning course is designed for Export Staff involved in the administration of Export Issues and covers all relevant aspects of dealing with export documentation for both EU procedures and exports to overseas customers, while highlighting documentary requirements, as well as compliance with Customs requirements. Members £99; Affiliates £129; Non-Members £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Customs Procedures & Documentation

July 9, 2020 from 9:30 am to 12:30 pm

Ensure that your organisation imports and exports goods both cost-effectively and in full legal compliance with this one-day international trade course. This BCC-accredited session is suitable for both new and experienced international trade staff (including purchasing, finance, and operations departments) looking to save their organisation both time and money by staying up-to-date in their knowledge of customs procedures and documentation. Price: Members: £99; Affiliate: £129; Non-Member: £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Emotional Intelligence for Business

July 9, 2020 from 9:30 am to 12:30 pm

Identify, use, understand, and manage emotions in positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Managing Better: Using Neuroscience

July 9, 2020 from 1:00 pm to 4:00 pm

Neuroscience training is a “game-changer” in the realm of personal and team management and is an excellent addition to your approach arsenal. Explore the science of the brain and how it works as a management tool and integrate necessary and productive changes which will be more potent (emotionally relevant) and more likely to be retained by management and staff with this Neuroscience training course. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Stress Management Skills in the Workplace

July 10, 2020 from 9:30 am to 12:30 pm

Stress management skills course to reduce, manage, and prevent stress in yourself and your staff more effectively by understanding the root causes of stress. Receive tools and approaches to better manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals. This stress management training course will enable you to understand better how to identify and help to manage stress in your own work life and the lives of your team. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk