Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 3347063

How To Do Paid Web Search & Get Customers Fast!

October 3, 2018 from 1:00 pm to 4:00 pm

Learn the essentials of Pay-per-click (PPC) strategies and techniques for search engines, Social Media ads, and other websites to top up your Digital Marketing strategy and to make the most of your Pay-per-click spend by placing PPC ads like a pro resulting in web traffic you need, right now!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Excel Level 1: The Fundamentals

October 4, 2018 from 10:00 am to 4:00 pm

Develop staff who are absolute beginners, fairly new to Excel, or those with limited experience in working with formulas and building spreadsheets from scratch. Gain a firm foundation on your Excel knowledge with this one day course, this is a perfectly designed course for a top up or an up-skill in the foundational elements toward truly benefiting from Excel.

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Selling To Different Buyer Types

October 16, 2018 from 9:30 am to 12:30 pm

Your customers buy according to their own set of criteria which usually appeals to their personality type. This Sales Training course will give you insight into how to maximise your sales and connection through a greater understanding of those commonly shared traits of potential client groups. Identify your potential buyer's personality and gain a greater chance of reaching them by customising your presentation accordingly.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Introduction to Exporting: Level 2

October 16, 2018 from 10:00 am to 4:00 pm

Whether you are looking to develop a member of staff in the intricacies of Exporting procedures and language or you are considering export for the first time, this course is perfect for your international trade team as it provides training for local businesses across all sectors and sizes to take the first step and make new sales overseas while avoiding costly mistakes due to incorrect information and approaches to exporting. Members £169; Affiliates £189; Non-Members £199.

Price: Members: £169; Affiliate: £189; Non-Member: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Minute Taking Skills Made Easy

October 17, 2018 from 9:30 am to 12:30 pm

Gain skills to listen to meeting discussions, understand what has happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips. tricks and templates to ensure that their minutes are clear and accurate.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Stress In The Workplace

October 17, 2018 from 1:00 pm to 4:00 pm

Manage stress in yourself and your staff more effectively by understanding the root causes of stress. Receive tools and approaches to better manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals. This afternoon course will enable you to understand better how to identify and help to manage stress in your own work life and the lives of your team.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Developing Assertiveness Skills

October 18, 2018 from 9:30 am to 1:00 pm

Develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Fire Safety Fire Marshal Course

October 22, 2018 from 9:00 am to 5:00 pm

Gain the knowledge and understanding of fire awareness within your workplace en route to fulfilling the role of Fire Marshal for your organisation. Through the identification of your role in fire prevention, the role of Fire Marshal can be filled completely.

Price: Members: £65; Affiliate: £75; Non-Members: £85

Contact: Chamber Training Centre: 01253 347063 or via Email training@lancschamber.co.uk

Food Safety and Hygiene Course – Certified

October 23, 2018 from 9:00 am to 5:00 pm

This course will outline the importance of food safety procedures, risk assessment, safe food handling and behaviour and will describe how to report food safety hazards and outline the legal responsibilities of food handlers within the workplace role - catering - school food handlers - hygiene best practices.

Price: Members: £65; Affiliate: £75; Non-Members: £85

Contact: Chamber Training Centre: 01253 347063 or via Email training@lancschamber.co.uk

Essential Selling Skills

October 25, 2018 from 9:30 am to 12:30 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk