Training

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2 March

Retail Renaissance Programme – Business Resilience

09:30 - 12:30

Future-proof your retail business: This session will show you how to master crises in business. We’ll also cover how to respond, when things don’t go as planned, and give you top tips to weather storms, build resilience, and turn threats into triumphs.

4 March

Leadership Training – Leading to Success

10:00 - 16:30

This leadership training course teaches you how to lead your team to greater success, will show you how to motivate and influence your team. Inspiring them to become high-performers within your business.

11 March

Introduction to Contracts and Contract Management

10:00 - 16:00

This course is designed to provide foundational knowledge and practical skills in contracts and contract management, tailored for individuals entering the field of procurement or enhancing their contract management capabilities.

19 March

Customer Lead Generation & Management

09:30 - 12:30

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successful.

23 March

Retail Renaissance Programme – Workforce Development

09:30 - 12:30

Forge a supercharged retail team: Unlock cutting edge training secrets to boost staff skills, bolster productivity, get better staff retention rates, and help you recruit your A-Stars. Our experts have years of experience in building winning teams; yours could be next!

24 March

Bid Writing – Bid Basics

10:00 - 16:00

Successful businesses have a defined approach to identifying and submitting quality tenders, and expressions of interest for awards and contracts.

25 March

Developing Assertiveness Skills for Business

09:30 - 12:30

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

25 March

Difficult Conversations : Discussing What Matters Most

13:30 - 16:30

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues.

25 March

Excel Level 3: Power Users

09:30 - 16:00

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!

26 March

Using LinkedIn for Business

13:30 - 16:30

Are you making the most of LinkedIn? It’s the preferred network for business professionals. This course will help you understand the platform and help you harness its potential. From personal profiles and pages to following hashtags and learning about the different types of posts. There’s more to LinkedIn than recruitment.