Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Introduction To Exporting (BCC Accredited)

January 28, 2021 from 10:00 am to 4:00 pm

Master the intricacies of Exporting procedures and language to find and develop new markets for products with the course Introduction to Exporting. Learn the requirements for documentation, an overview of country of origin, Incoterms and more in a single day of training. Members £169; Affiliates £189; Non-Members £199.

Price: Members: £169 + vat, Affiliate members: £189 + vat, Non members: £199 + vat

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Body Language in Business

February 4, 2021 from 1:00 pm to 4:00 pm

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all sub consciously use & read body language, this non verbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Essential Selling Skills

February 4, 2021 from 9:30 am to 12:30 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Advanced Excel Training Level 4 – Pro Users

February 5, 2021 from 10:00 am to 4:00 pm

This advanced Excel training course will teach you to use the advanced features of Excel to their full extent for your business or department. Configure and reproduce company data in a list using PivotTables, edit and analyse complex data by creating and utilising Scenarios, Goal Seek and Solver, incorporate built-in functions into a worksheet, work with controls and record macros. *THIS COURSE REQUIRES A LAPTOP/MOUSE WITH EXCEL 2016 or NEWER. Price Members: £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Debt Recovery & Credit Control Essentials

February 25, 2021 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Dynamic Leadership Skills For Managers

March 11, 2021 from 10:00 am to 1:00 pm

Leadership skills course to transform great managers into inspiring leaders in business, achieving greater buy-in from staff while developing/mentoring others into higher, more effective management roles. Develop leadership skills far beyond that of directing people, events, and tasks traffic and instill inspiration in the team as a genuine leader. Prices: Members £69; Affiliates £89; Non-Member £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Recruitment and Retention: Win & Keep Your Stars

March 25, 2021 from 1:00 pm to 4:00 pm

Recruit and retain star employees with this half day recruitment and retention training course. Learn successful techniques to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Time Management & Prioritisation Skills Course

May 6, 2021 from 10:00 pm to 4:00 pm

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Effective Video for Marketing Your Business

May 13, 2021 from 9:30 am to 12:30 pm

Video Marketing training to increase engagement rates by creating simple but effective videos for marketing services and products. Delegates will learn to create awareness and build their brand and business marketing effectiveness through easy professional video techniques and making the most of the equipment and staff on-hand to accomplish video excellence. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Introduction to Exporting (BCC Accredited)

June 17, 2021 from 10:00 am to 4:00 pm

Master the intricacies of Exporting procedures and language to find and develop new markets for products with the course Introduction to Exporting. Learn the requirements for documentation, an overview of country of origin, Incoterms and more in a single day of training. Members £169; Affiliates £189; Non-Members £199.

Price: Members: £169; Affiliate: £189; Non-Member: £199

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk