Training

Go beyond the basics of Excel 2016 with this intermediate training course. Delegates will be taken from the introductory basics to making more of the productive and effective features of Excel 365 Software like using formulas, features like making charts, and auto-complete (autofill) functions to save time. Managing data and processing department information will ascend to a whole new level.

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email.

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

Social Media analytics training course to learn how to access and dig into every last bit of data available from your 'X', Facebook and LinkedIn channels and significantly improve your marketing by proving what works and why. Measure, optimize, and improve through methods & custom monthly reports learned on this course.

Bid writing to win public and private sector business will be simplified and faster for your team with this half-day course. Whether you are a beginner who needs to go through the whole procurement process from start to finish, or more experienced and looking for a refresher course to improve your organisation's quality of submission and success rate, you won't have to worry about the expenses associated with "getting it wrong" as this course will show you how to "get it right" the first time!

This introductory course is designed for individuals and teams who are new to process design and mapping. Whether you're working in operations, administration, project management, or service delivery, this course will equip you with the tools and confidence to understand, document, and improve the way work gets done. No prior experience is required—just a willingness to explore how processes shape your organisation and how small changes can lead to meaningful improvements.

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!

This course is designed for junior procurement professionals and those new to the field. Participants will explore the concept and importance of category management in optimizing procurement processes and strategically managing spend. The course covers techniques for segmenting and analyzing spend categories, developing effective category management plans, and utilizing tools like the Kraljic Matrix. Through best practices and real-world case studies, learners will gain insights into aligning category strategies with organizational goals, ensuring measurable results and enhanced procurement efficiency. Join us to elevate your procurement skills and drive value through strategic category management!

Effective leadership within procurement is essential for driving organisational success and fostering a high-performing team. This involves understanding core principles that shape how procurement functions and impacts the overall business. By mastering these fundamentals, procurement leaders can inspire their teams and drive success in a complex and ever-changing landscape.

This advanced Microsoft Excel training course will teach you to use the advanced features of Excel to its full extent for your business or department. Configure and reproduce company data in a list using PivotTables, edit and analyse complex data by creating and utilising Scenarios, Goal Seek, and more - incorporate built-in functions into a worksheet, work with controls and record macros.