Training

An introduction to Incoterms® and their importance to international trade. Understand the history and purpose of Incoterms®, how they are used, the practical issues to be considered, and sources of additional help and information. Commercial matters will also be discussed including the impact of Incoterms® on costs and profitability. The definition of each Incoterm® will be covered as well as practical topics such why EXW is not suitable for international trade. An understanding of Incoterms® is fundamental to international trade.

Since the UK’s departure from the EU in 2021, our trading relationship with the island of Ireland has been constantly evolving. Doing business with Northern Ireland continues to cause confusion for many Lancashire exporters. This half-day training course will demystify the process by providing a comprehensive and up-to-date overview of the Windsor Framework.

This course is ideal for people who may already be and are looking to expand and grow their international footprint. It is aimed at exporters with some experience and is designed to allow for flexibility in content depth to allow for individual Q&A’s. The course would have practical examples of most of the pricing implications providing a clear idea on how to maximise marketing and sales budgets and develop export growth.

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email.

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

Artificial Intelligence is reshaping business operations, and Microsoft Copilot is a powerful tool that integrates with Word, Excel, and PowerPoint to streamline workflows, automate tasks, and enhance productivity. This training course will equip professionals with hands-on experience and advanced strategies for integrating Copilot into their daily work.

Social Media analytics training course to learn how to access and dig into every last bit of data available from your 'X', Facebook and LinkedIn channels and significantly improve your marketing by proving what works and why. Measure, optimize, and improve through methods & custom monthly reports learned on this course.

This Fire Marshal Training course equips individuals with the knowledge and skills to prevent fires, identify risks, and respond effectively in emergencies. The course covers fire safety regulations, preventative measures, and emergency response protocols, enabling participants to understand their role as a fire marshal and contribute to a safer workplace

The Level 2 Health and Safety course has been developed to give you a better understanding of health and safety in the workplace. We will discuss potential hazards that you may face, how to assess potential risks and the best way to deal with hazards. If you want to make sure that your employees are up to scratch with the latest health and safety procedures, this is the perfect course for you.

This course gives an increased knowledge and understanding of the reasons for safe manual handling procedures, Regulations and Legislation, the need for Manual Handling risk assessments and how they relate to improving health & safety. It also identifies the principles, types of equipment and testing associated with manual handing safety to ensure the safety of staff and clients alike and shows how these safe manual handling principles can be put into everyday practice. Students will be able to apply safe manual handling principles to enhance their every day working practice.