Training

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2 July

Directors Liabilities and Responsibilities – Part 2

13:30 - 16:30

So you’re a director. That gives you good benefits with limited personal liabilities, right? Wrong! This course will provide you with an understanding of exactly what is expected of a director and how, by doing the right things, you can minimise your chances of being disqualified, personally fined or even imprisoned.

6-8 July

First Aid At Work Training Course – 3 Days

The comprehensive 3-day Level 3 First Aid at Work (FAW) qualification is essential for designated first aiders in medium to high-risk workplaces or those with larger workforces. This course meets HSE expectations and equips participants with the skills and confidence to respond effectively to a range of workplace emergencies. This course is the most comprehensive first aid course in the UK.

7 July

Mental Health in the Workplace

09:00 - 17:00

Although many factors contribute to poor mental health, a workplace that empowers employees to manage their own wellbeing and equips managers to create supportive conditions is essential in minimising its impact on the organisation.

7-8 July

Mental Health and Well-being in the Workplace

Create a healthier, happier, and more productive workplace.

8 July

Body Language Communication Skills

13:30 - 16:30

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all subconsciously use & read body language, this nonverbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals

8 July

Exceptional Customer Service Skills

09:30 - 12:30

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency.

9 July

Webinar: Non-Preferential Origin & COO Applications

14:00 - 15:00

16 July

Excel Level 3: Power Users

09:30 - 16:00

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!

16 July

Train the Trainer

10:00 - 16:00

A good trainer can deliver enormous value to your organisation - but who trains the trainer? This practical course equips trainers, supervisors and managers with the skills, confidence and techniques needed to design and deliver engaging, effective training sessions that drive real performance improvement.

21 July

Export Documentation

13:30 - 16:30

An introduction course providing candidates with fundamental skills and knowledge to prepare and process the documents required for exporting goods overseas. It is fully supported with user friendly and up-to-date notes (including copies of completed documents) to ensure the skills learned can be used effectively back in the workplace.