Training

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

Social Media analytics training course to learn how to access and dig into every last bit of data available from your 'X', Facebook and LinkedIn channels and significantly improve your marketing by proving what works and why. Measure, optimize, and improve through methods & custom monthly reports learned on this course.

Artificial Intelligence is reshaping business operations, and Microsoft Copilot is a powerful tool that integrates with Word, Excel, and PowerPoint to streamline workflows, automate tasks, and enhance productivity. This training course will equip professionals with hands-on experience and advanced strategies for integrating Copilot into their daily work.

This Fire Marshal Training course equips individuals with the knowledge and skills to prevent fires, identify risks, and respond effectively in emergencies. The course covers fire safety regulations, preventative measures, and emergency response protocols, enabling participants to understand their role as a fire marshal and contribute to a safer workplace

This course gives an increased knowledge and understanding of the reasons for safe manual handling procedures, Regulations and Legislation, the need for Manual Handling risk assessments and how they relate to improving health & safety. It also identifies the principles, types of equipment and testing associated with manual handing safety to ensure the safety of staff and clients alike and shows how these safe manual handling principles can be put into everyday practice. Students will be able to apply safe manual handling principles to enhance their every day working practice.

The comprehensive 3-day Level 3 First Aid at Work (FAW) qualification is essential for designated first aiders in medium to high-risk workplaces or those with larger workforces. This course meets HSE expectations and equips participants with the skills and confidence to respond effectively to a range of workplace emergencies. This course is the most comprehensive first aid course in the UK.

Bid writing to win public and private sector business will be simplified and faster for your team with this half-day course. Whether you are a beginner who needs to go through the whole procurement process from start to finish, or more experienced and looking for a refresher course to improve your organisation's quality of submission and success rate, you won't have to worry about the expenses associated with "getting it wrong" as this course will show you how to "get it right" the first time!

This introductory course is designed for individuals and teams who are new to process design and mapping. Whether you're working in operations, administration, project management, or service delivery, this course will equip you with the tools and confidence to understand, document, and improve the way work gets done. No prior experience is required—just a willingness to explore how processes shape your organisation and how small changes can lead to meaningful improvements.

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!