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Business Administration Courses

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8 June

Sending Smarter Business Emails

09:30 - 12:30

This business email writing course enables delegates to write more effective, professional emails & improve their overall communication to make sure that email recipients are clear on how to reply or act with etiquette & format. Avoid difficult to read or process business emails with essential best-practice business emails that get results. Members: £69; Affiliates: £89; Non-Members: £99

13 June

Time Management & Prioritisation Skills Course

22:00 - 16:00

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others. Members £139; Affiliates £169; Non-Members £189

15 June

GDPR Training : Data Protection Essentials for Business

13:30 - 16:30

GDPR training course to provide delegates with best-practice approaches to protecting client data in the day-to-day work environment and methods to incorporate data protection regulations into company policies using strategies and real-world examples of benefits to protecting client and colleague data and the consequences of failing to do so. Members £69; Affiliates £89; Non-Members £99

1 June

Train The Trainer Course : Developing Staff

10:00 - 16:00

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation. Members £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

14 July

Mental Health Awareness

13:30 - 16:30

Gain an awareness of mental health conditions and learn powerful techniques in maintaining your own mental health while helping others in your workplace. Explore techniques in approaching difficult conversations along with professional and personal in-depth conversations in order to offer support on this half-day course to provide mental health awareness. Members £69; Affiliates £89; Non-Members £99

4 August

Decision Making Skills & Problem Solving

13:30 - 16:30

Decision making and problem solving skills course to enable delegates to make timely and well-considered decisions leading them and their teams to spectacular and well-deserved success. Identify your individual strengths and weaknesses and develop a highly practical personal action plan to increase your capability in making timelier and more effective decisions that will benefit any organisation. Members: £69; Affiliates: £89; Non-Members: £99

14 September

Time Management & Prioritisation Skills Course

10:00 - 16:00

4 October

Exceptional Customer Service Skills

09:30 - 12:30

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency. Members £69; Affiliates £89; Non-Members £99

5 October