Introducing Taming the Ambush

Taming the Ambush is a series of sequential workshops from Taming the Tiger Academy designed to help people overcome digital overwhelm and overload and to focus on the meaningful work in our ever changing and distracted world.

We teach practical, real‑world digital skills to help your team conquer their inbox, manage workload, collaborate properly, and use Microsoft 365 tools the way they were designed to be used. That means fewer mistakes, fewer delays, and fewer things landing back on the boss’s desk.

Every SME owner we speak to tells us the same three things:

1. Their team is drowning in emails and notifications.
2. People are busy all day but the meaningful work doesn’t move forward.
3. They’re paying for Microsoft 365 tools that nobody is using properly, so the business isn’t running efficiently.

This training programme will help you tackle exactly that and give you:

• 4 to 6 hours of time reclaimed per person, per week
• 30 to 40% less email noise
• Fewer firefighting emergencies
• Better customer responsiveness
• A calmer, more productive team who know exactly how to focus on the right work, not just more work.

Session 1: Inbox Zero & Email Management

This practical, hands-on session gives a simple, repeatable system for managing email and workload, designed specifically for busy, high-volume environments.

At its core, the course helps participants move from reactive email checking to a controlled, structured workflow, reducing stress and freeing up time for higher-value work.

Attendees will leave the session with a practical system, tools and workflow to ensure they can benefit immediately from the training.

Course Overview

Participants are guided step-by-step through a proven system, including:

• Understanding how email really works
• Reframing the inbox and building a streamlined folder structure
• The Inbox Zero workflow
• Turning emails into manageable work
• Saving time through automation
• Reducing distraction and improving focus

Who This Course Is For

The course is suitable for anyone feeling overwhelmed and overloaded by their inbox and struggling to find a way to manage it effectively. This will help you triage and process your inbox in a simple repeatable way so you can put your inbox in a box and get on with the work that really matters.

Learning Objectives

By the end of the session, attendees will:

• Have a clear, simple system to get their inbox to zero… and keep it there
• Know exactly what to do with every email (no more re-reading or leaving things hanging)
• Be able to prioritise tasks properly, rather than reacting to the latest message
• Reduce time spent on email and “work about work”
• Feel more in control, less overwhelmed, and more focused on meaningful work

Crucially, the training is applied in real time, with participants setting up their own inbox, tasks, and workflows during the session so they leave with a system already in place.

Course Duration & Format

This is an instructor led, half day (3 hours) session which will be delivered face to face at the Chamber Meeting Spaces in Fulwood, Preston

Prerequisites

No prior knowledge other than basic computer literacy is required.

Attendees are encouraged to bring a laptop, mouse and charger to follow the practical exercises during the session

What You’ll Get

Course materials will be provided during and at the end of the session. During the training, attendees will work through some practical exercises and set up a system and tools to manage their inbox effectively, along with some essential practical tips to get the most out of Microsoft Outlook. Links to recordings and instructional videos will also be provided along with follow up support and access to the trainer after the session.

Trainer

Our trainer is a productivity and workload-management specialist with over 25 years of experience across both public and private sectors.

Having worked inside environments overwhelmed by digital demands – high email volumes, back-to-back meetings, and constant distractions – he saw first-hand how attention, clarity and meaningful work were being squeezed out of everyday operations.

To stay afloat, he developed practical systems and habits that helped him regain control of delivery, improve focus, and reduce cognitive overload. As colleagues noticed his transformation, they began requesting support, eventually leading him to partner with his Organisational Development team to run training sessions.

His long-term ambition is a revolutionise the way teams handle their workloads in ways aligned with how human attention truly functions. This includes moving away from chaotic inbox-driven communication toward clearer, subject-based workflows and empowering staff to focus on what matters most.

LOCATION

North & Western Lancashire Chamber of Commerce

Chamber Meeting Spaces

Unit 11 Eastway Business Village, Olivers Place, Fulwood, Preston, PR2 9WT

AVAILABILITY – Places available

Date doesn’t suit?

2027 dates TBC                     10.00 – 16.00

This training course is open to members and non-members. Members receive exclusive discounts on training and many other services provided by us. For more information, please contact the training team on 01772 653000.

Click HERE to view Training Terms and Conditions