Communicate Effectively

In life & in our work we generally communicate in three ways: Verbal, Written & Body Language.

The first contact you make with a customer/colleague whether by phone, email, or in person, is extremely important, remember: You never get a second chance to make a good first impression.

To effectively communicate, we need training in professional methods that are proven to work. That is precisely what this half-day open course is designed to provide – training to Communicate Effectively.

This Communicate Effectively course will make sure you always:

• Send emails that are clear, concise, and professional
• Make phone calls that are direct, effective, and to-the-point
• consistently communicate non-verbally with your intended message

…And that you never:

• Send another awkward email
• Make a badly prepared phone call
• Allow your body language to say the opposite of what you are trying to say.

We all make hundreds of decisions each day based on the information we receive. This course will ensure you interpret all these messages and signals correctly and allow you to communicate out to the world in a professional & unambiguous manner.

Who is it for?

The importance of being able to communicate positively and effectively, at all levels, is crucial for the on-going success of any organisation. This course will benefit anyone who is actively seeking to gain a deeper insight into their own communication style and wanting to positively influence others and build positive ongoing relationships.

Cost and duration

Members have exclusive savings on bookings and are able to access other great services provided by us.

This course lasts for half day and is delivered at the North & Western Lancashire Chamber of Commerce Meeting Spaces by our approved expert trainers.

This session can also be arranged on a corporate basis, just for your team.  We can host them at your premises, or here at the Chamber’s brand new ‘Chamber Meeting Spaces’ facility; just off the M6 in Preston.

LOCATION

North & Western Lancashire Chamber of Commerce

Chamber Meeting Spaces

Unit 11 Eastway Business Village, Olivers Place, Fulwood, Preston, PR2 9WT

AVAILABILITY – Places available

Date doesn’t suit?

August 20, 2026                      09.30 – 12.30

This training course is open to members and non-members. Members receive exclusive discounts on training and many other services provided by us. For more information, please contact the training team on 01772 653000.

Click HERE to view Training Terms and Conditions