Communications Courses

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6 August

Social Media Training: Creating Great Content

10:00 - 16:00

Social media training to grow your online network through promoting your brand, goods, and services to potential clients through engaging content for social media channels: Instagram, LinkedIn, and Facebook. Learn what content is best for your services and what content works best on each platform. This social media training course is packed with useful information to transform the way you interact online.

1 September

Using LinkedIn for Business

13:30 - 16:30

Are you making the most of LinkedIn? It’s the preferred network for business professionals. This course will help you understand the platform and help you harness its potential. From personal profiles and pages to following hashtags and learning about the different types of posts. There’s more to LinkedIn than recruitment.

23 September

Developing Assertiveness Skills for Business

09:30 - 12:30

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

23 September

Difficult Conversations : Discussing What Matters Most

13:30 - 16:30

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues.

4 November

Successful Telesales Skills

13:30 - 16:30

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telesales skills training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills that build confidence and improve the customer experience of your organisation.

Communications Courses

Social Media Training: Creating Great Content

Using LinkedIn for Business

Developing Assertiveness Skills for Business

Difficult Conversations : Discussing What Matters Most

Successful Telesales Skills

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