All businesses should constantly strive to improve their performance whether it be financial, customer or employee. The Lean approach to Continuous improvement is a way to address all of these.
Lean is a systematic method for the elimination of waste within a process. Working from the perspective of the client who consumes a product or service, ‘value’ is any action or process that a customer would be willing to pay for.
Essentially, lean is centered on making obvious what adds value by reducing everything else.
This course offers a basic introduction to lean thinking and will offer delegates some simple but effective tools and techniques to drive waste out of their business.
Delegates will return to your company confident in their ability to:
- Identify waste in your process
- Implement the basics of 5S
- Draw your ‘value chain’
- Understand the Lean dynamics of your business