Enhance your procurement approach, with our Introduction to Supplier Relationship Management course is specifically designed for procurement professionals looking to build effective and lasting relationships with suppliers.
In today’s competitive market, effective supplier relationship management (SRM) is essential for achieving your procurement objectives and driving business success. This course will equip you with the skills to create strategic partnerships that deliver mutual value.
Delegates will learn:
- The Basics of Managing Relationships with Suppliers: Introduction to the importance of supplier relationship management (SRM) in achieving procurement objectives.
- Key Elements of Supplier Performance Management: Techniques for monitoring and evaluating supplier performance to ensure alignment with contractual obligations and organisational goals.
- Techniques for Effective Communication with Suppliers: Strategies for maintaining clear, consistent, and constructive communication with suppliers.
- How to Build Long-Term, Strategic Partnerships with Suppliers: Understanding the principles of collaboration, trust-building, and joint value creation in supplier relationships.
- Introduction to Tools for Supplier Management:
- Kraljic Matrix: An overview of the Kraljic Matrix for segmenting suppliers based on risk and value, and how to use it to develop appropriate procurement strategies.
- Mendelow’s Stakeholder Matrix: Understanding how Mendelow’s Matrix can be applied to assess and manage the influence and interest of different stakeholders in the supplier relationship.
- Strategies for Resolving Supplier-Related Issues: Approaches to identifying and addressing problems in the supplier relationship, including conflict resolution and corrective actions.
Who is it for?
- New procurement staff
- Supplier management assistants
- Professionals responsible for managing supplier relationships
Cost and duration
Members have exclusive savings on bookings and are able to access other great services provided by us.
This course lasts for a full day and is delivered at the North & Western Lancashire Chamber of Commerce Meeting Spaces by our approved expert trainers.
This session can also be arranged on a corporate basis, just for your team. We can host them at your premises, or here at the Chamber’s brand new ‘Chamber Meeting Spaces’ facility; just off the M6 in Preston.
LOCATION
North & Western Lancashire Chamber of Commerce
Chamber Meeting Spaces
Unit 11 Eastway Business Village, Olivers Place, Fulwood, Preston, PR2 9WT
AVAILABILITY – Places available
Date doesn’t suit?
2027 dates TBC 10.00 – 16.00
This training course is open to members and non-members. Members receive exclusive discounts on training and many other services provided by us. For more information, please contact the training team on 01772 653000.
Click HERE to view Training Terms and Conditions
Price :
Members: £250 (Saving £250); Affiliate: £375 (Saving £125); Non-Members: £500 (All prices exclude VAT) Time:
10:00 - 16:00
Venue:
Chamber Meeting Spaces
11 Eastway Business Village Olivers Place,
Fulwood, Preston, Lancashire, PR2 9WT
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