Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Selling To Different Types of Buyers

October 16, 2018 from 9:30 am to 1:00 pm

Not everyone buys according to the same criteria. Rather, studies have shown that we all tend to buy according to that which appeals to our personality type. This Sales Training course will give you insight into how to maximise your sales and connection through a greater understanding of the common personality traits of potential clients. Identify your potential buyer's personality and gain a greater chance of reaching them by customising your presentation accordingly.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Telephone Sales: Overcoming Objections & Gatekeepers

October 16, 2018 from 1:00 pm to 4:00 pm

Make every minute and every phone call count. Learn skills which will be critical to getting through to the decision makers on your contact list and then have a ready-planned approach to overcoming any potential objections they might offer - in less time and with fewer barriers. You will be exceeding your sales targets in no time!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Developing Assertiveness Skills

October 18, 2018 from 9:30 am to 1:00 pm

Develop confidence to speak with clients face to face and apply assertiveness to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essential Selling Skills

October 25, 2018 from 9:30 am to 12:30 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials!

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Negotiation: Achieving A Win-Win Outcome

October 25, 2018 from 1:00 pm to 4:00 pm

Negotiation is an integral part of creating value for your organisation or department. Your success depends on your personal skills as a negotiator. The art of negotiation is both a valuable and a powerful skill to learn - which this technique-packed training course provides.

Price: Members: £79; Affiliate: £99; Non-Members: £109

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Introduction to Importing and Procedures

October 26, 2018 from 9:30 am to 12:30 pm

Learn how to expand your supply chain here in the UK by bringing in goods from overseas. Add skills to your current importing by gaining tools and techniques to bring your goods into the UK legally and more cost-effectively. This course is suitable for all key people involved in importing, including business owners, managers, purchasing, procurement, finance, and operations departments.

Price: Members: £119; Affiliate: £149; Non-Members: £179

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Pre to Post Brexit Preparation for International Trade

October 26, 2018 from 1:00 pm to 4:00 pm

Be prepared for life after the EU: From changes in export documentation to the competitiveness of products, in this new era we will explain the impact from different perspectives and how this can and will affect UK companies. This course will help you start planning now and put a strategy in place to adapt to any new changes that become applicable.

Price: Members: £99; Affiliates: £139; Non-Members: £159

Creating Great Content For Social Media

October 30, 2018 from 9:30 am to 1:00 pm

Grow your online network while promoting your brand, goods, and services to potential clients by creating engaging content for your social media channels like Twitter, LinkedIn, and Facebook. Learn what content is best to market your services and what content works best on each platform. This social media content creation course is packed with useful information to transform the way you interact online.

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Converting Website Visitors Into Customers

October 30, 2018 from 1:00 pm to 4:00 pm

Make the most of your website visitors by turning them into paying customers. Gain positive referrals and repeat business by creating a smooth, easy, and enjoyable experience for your website visitors. Your business website can be easily transformed into a money-making machine and this course will show you how!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Google Analytics for Business

October 30, 2018 from 10:00 am to 4:00 pm

This full-day course will delve into ways to use Google Analytics to gather more meaningful data, analyze it better and make your website perform higher and more visible to searches online. From setting up tracking to speeding up your site and benchmarking your website data, this course will help you to be found by more potential clients who search online!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063