Effective Process Design and Mapping
10:00 - 16:00
This introductory course is designed for individuals and teams who are new to process design and mapping. Whether you're working in operations, administration, project management, or service delivery, this course will equip you with the tools and confidence to understand, document, and improve the way work gets done.
No prior experience is required—just a willingness to explore how processes shape your organisation and how small changes can lead to meaningful improvements.
