Management & Leadership

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25 March

Difficult Conversations : Discussing What Matters Most

13:30 - 16:30

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues.

1 April

GDPR Training : Data Protection Essentials for Business – ONLINE

09:30 - 12:30

This half-day GDPR training course will deliver data protection information and best-practices on the proper way to collect, use, store, and dispose of the personal data of clients and employees while maintaining the confidence of those who are asked to provide it.

7 April

Successful Budget Management

10:00 - 16:00

This course takes away the mystery, fear and complications of building and managing budgets. It will provide you with an easy understanding of how to build and successfully manage your own budget and co-ordinate with other budget managers in your organisation.

16 April

Effective Process Design and Mapping

10:00 - 16:00

This introductory course is designed for individuals and teams who are new to process design and mapping. Whether you're working in operations, administration, project management, or service delivery, this course will equip you with the tools and confidence to understand, document, and improve the way work gets done. No prior experience is required—just a willingness to explore how processes shape your organisation and how small changes can lead to meaningful improvements.

7 May

Bid Writing: Beyond The Basics

10:00 - 16:00

Bid writing to win public and private sector business will be simplified and faster for your team with this half-day course. Whether you are a beginner who needs to go through the whole procurement process from start to finish, or more experienced and looking for a refresher course to improve your organisation's quality of submission and success rate, you won't have to worry about the expenses associated with "getting it wrong" as this course will show you how to "get it right" the first time!

1 July

Managing Better: Using Emotional Intelligence

09:30 - 12:30

Identify, use, understand, and manage emotions in a positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively.

1 July

Managing Conflict Effectively

13:30 - 16:30

Conflict management training course to meet the challenges of complex personalities in your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of the negative impact that conflict can bring.

2 July

Directors Liabilities and Responsibilities – Part 1

09:30 - 12:30

So you’re a director. That gives you good benefits with limited personal liabilities, right? Wrong! This course will provide you with an understanding of exactly what is expected of a director and how, by doing the right things, you can minimise your chances of being disqualified, personally fined or even imprisoned.

2 July

Directors Liabilities and Responsibilities – Part 2

13:30 - 16:30

8 July

Body Language Communication Skills

13:30 - 16:30

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all subconsciously use & read body language, this nonverbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals