Management & Leadership

Identify, use, understand, and manage emotions in a positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively.

So you’re a director. That gives you good benefits with limited personal liabilities, right? Wrong! This course will provide you with an understanding of exactly what is expected of a director and how, by doing the right things, you can minimise your chances of being disqualified, personally fined or even imprisoned.

So you’re a director. That gives you good benefits with limited personal liabilities, right? Wrong! This course will provide you with an understanding of exactly what is expected of a director and how, by doing the right things, you can minimise your chances of being disqualified, personally fined or even imprisoned.

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all subconsciously use & read body language, this nonverbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals

A good trainer can deliver enormous value to your organisation - but who trains the trainer? This practical course equips trainers, supervisors and managers with the skills, confidence and techniques needed to design and deliver engaging, effective training sessions that drive real performance improvement.

This leadership training course teaches you how to lead your team to greater success, will show you how to motivate and influence your team. Inspiring them to become high-performers within your business.

Successful businesses have a defined approach to identifying and submitting quality tenders, and expressions of interest for awards and contracts.

Whether you're stepping into your first project or looking to sharpen your foundational skills, Project Management Essentials is the perfect launchpad. This dynamic one-day course is designed specifically for junior or aspiring project managers who want to build confidence, understand core principles, and deliver projects successfully. Instead of lengthy textbooks or complex methodologies, we use practical tools and real-world examples, discussing and using the tools together.  We do not focus on specific project management IT systems, as there are many available – rather, the course content introduces practical, core project management expertise which can be applied to many situations and can help ensure any IT solution is used as an enabler to change, rather than its driver.

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues.