Training

Future-proof your retail business: This session will show you how to master crises in business. We’ll also cover how to respond, when things don’t go as planned, and give you top tips to weather storms, build resilience, and turn threats into triumphs.

This leadership training course teaches you how to lead your team to greater success, will show you how to motivate and influence your team. Inspiring them to become high-performers within your business.

This course is designed to provide foundational knowledge and practical skills in contracts and contract management, tailored for individuals entering the field of procurement or enhancing their contract management capabilities.

Designed for those who have previously attended the Project Management Essentials course, with some hands-on experience, Delving Deeper into Project Management includes more focus on strategic planning and leadership in more complex project environments. Participants will leave equipped to manage ambiguity, influence stakeholders, and drive projects that deliver measurable value—confidently and proactively We do not focus on specific project management IT systems, as there are many available – rather, the course content develops and enhances core project management expertise which can be applied to many situations and can help ensure any IT solution is used as an enabler to change, rather than its driver.

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successful.

Forge a supercharged retail team: Unlock cutting edge training secrets to boost staff skills, bolster productivity, get better staff retention rates, and help you recruit your A-Stars. Our experts have years of experience in building winning teams; yours could be next!

Successful businesses have a defined approach to identifying and submitting quality tenders, and expressions of interest for awards and contracts.

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues.

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.