Longridge Hall Care Home has been awarded ‘Good’ in all five of its rating categories in a new inspection.
The Care Quality Commission (CQC) visited the home in Barnacre Road, Longridge, near Preston, earlier this month.
In its report, the home’s staff were praised for being ‘kind, patient and caring’ and people received ‘high-quality person-centred care. People were ‘supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.’
Longridge Hall is a purpose-built residential care home registered to accommodate up to 60 people. The home is part of the Sandstone Care Group and provides specialist dementia, residential and short-term respite care.
The report highlighted the ‘robust’ quality assurance systems, audits and checks that are in place, praised the home’s ‘clean and tidy environment’ and said ‘staff felt valued and enjoyed working at the home’.
They also said the new provider had provided ‘a good degree of stability and improvements to the home’ and praised the support the registered manager provided.
Residents said they enjoyed the range of activities in the home and that their views and opinions were sought and acted on. People also had a good choice of meals and praised the approachability of management.
The unannounced CQC inspection was carried out between April 4-6th and looked at five key categories, including whether the home was safe, effective, caring, responsive and well-led. Inspectors awarded a Good to every category. The home was reported as ‘Good’ in all five categories.
During their visit, the CQC inspectors spoke with nine people who used the service and five relatives about their experience of the care provided. They also spoke to several members of staff including the registered manager, deputy manager, an area manager, care workers and a member of the domestic staff. They also spoke with four external health and social care professionals.
Health and safety and infection control measures were also reviewed.
A variety of records were looked at including care records, staff rotas, risk assessments, multiple medicine records and recruitment files. Health and safety and infection control measures were also reviewed.
The home’s Registered Manager Tracey Hartley said: “We are delighted that the CQC has awarded Longridge Hall Care Home ‘Good’ across the board.
“We are particularly pleased that the inspectors observed warmth from staff and noted that they take time to stop and offer kind words, encouragement and reassurance to people.
“We have a whole team of extremely dedicated and caring people working hard every day here and it is rewarding to see their work being recognised by the inspectors.”
Steven Hamblett, Operations Director of Sandstone Care Group, said: “Five Goods across the board is a really great achievement and we are very proud of all the hard work Tracey and her team put into running Longridge Hall Care Home.”