The Business Banking Resolution Service (BBRS) is appealing to small and mid-sized businesses (SMEs) across the UK to see if their unresolved banking disputes can be tackled. Eligible SMEs with long-standing banking complaints must register their case with the BBRS before the historical scheme closes on 14 February 2023.
The BBRS is a not-for-profit, independent service, established to resolve disputes between SMEs and their bank. The service resolves disputes based on what is fair and reasonable for each case. The BBRS can make both financial and non-financial awards when a complaint is upheld.
Businesses can check and register online here.