December 11, 2018 from 9:30 am to 4:00 pm
Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these “next level” skills.
Managers are often promoted to team leading roles because they did very well and exceeded their targets when they were part of the team. They are expected to swiftly acquire supervisory skills, and to bring together a range of employees and personalities, so that they meet the team’s targets. Motivated managers can do this effectively – with the right training.
This one day course via the Chamber of Commerce includes several discussions and interactive exercises along with ample opportunity to practice coaching skills. Upon completion of this training, delegates will be confident to implement the many new tools and skills they have acquired such as:
- Develop coaching relationships with staff.
- Support their staff develop a sense of belonging within the team.
- Confidently use listening, reflecting, and other skills in one-to-one meetings with staff; including giving feedback.
- Set suitable boundaries with staff.
- In collaboration with staff, develop achievable goals; and support staff to succeed in these goals.
About The Trainer:
Alan Slater, PhD is a qualified business performance trainer and coach and is accredited to deliver Belbin team role and EQ-i 2.0 emotional intelligence profiles and is a member of The Association for Coaching and a member of the Chartered Institute of Personnel and Development. He is an associate of The Manufacturing Institute and has a PhD from Manchester University.
Does the course date/time/location not work for your organisation? We’re flexible and can bring the training to your facility through in-house or bespoke courses. Contact us to book a date, time, and location that is most convenient to you.