Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Assertiveness Training : Developing Assertiveness Skills

October 16, 2019 from 9:30 am to 12:30 pm

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Decision Making Skills & Problem Solving

October 16, 2019 from 1:00 pm to 4:00 pm

Decision making and problem solving skills course to enable delegates to make timely and well-considered decisions leading them and their teams to spectacular and well-deserved success. Identify your individual strengths and weaknesses and develop a highly practical personal action plan to increase your capability in making timelier and more effective decisions that will benefit any organisation. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Data-Driven Leadership: Managing By The Numbers

October 22, 2019 from 10:00 am to 4:00 pm

Leadership skills course to learn how to collect data in your organisation, learn from it, gather feedback, and useful useable accountability in order to bring about measurable success and results for your company or department for the long term. Members £139; Affiliates £169; Non-Members £189

Price: Free to Members and Non-Members

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Managing Conflict Effectively

October 24, 2019 from 1:00 pm to 4:00 pm

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Managing Personalities: Stars Steadies and Slackers

October 24, 2019 from 9:30 am to 12:30 pm

Leadership & management training course providing new tools and methods to bring out the very best in any employee no matter their temperament or "type". Identify common personality types and their strengths and weaknesses in order to engage, motivate, and foster better teamwork, cooperation, engagement, and greater buy-in whether that team member is a star, steady, or slacker. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Debt Recovery Essentials & Credit Control

November 6, 2019 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Train The Trainer Course : Developing Staff

November 7, 2019 from 10:00 am to 4:00 pm

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation. Members £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Dynamic Leadership Skills Training For Managers

November 12, 2019 from 10:00 am to 1:00 pm

Leadership skills course to transform great managers into inspiring leaders in business, achieving greater buy-in from staff while developing/mentoring others into higher, more effective management roles. Develop leadership skills far beyond that of directing people, events, and tasks traffic and instill inspiration in the team as a genuine leader. Prices: Members £69; Affiliates £89; Non-Member £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Leadership Skills : Manage Stress Build Resilience

November 12, 2019 from 1:00 pm to 4:00 pm

Gain critical leadership skills to improve work-life balance, manage stress, and build resilience through identifying the signs of stress, exploring the causes and discovering the solutions which develop resilience. Delegates will benefit from increased self- awareness, unlock best-practice tools and tips to effectively support themselves and team members. Work-life balance is just one short course away! Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Recruitment and Retention: Win & Keep Your Stars

November 13, 2019 from 9:30 am to 12:30 pm

Recruit and retain star employees with this half day recruitment and retention training course. Learn successful techniques to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk