Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Assertiveness Training : Developing Assertiveness Skills

July 7, 2021 from 9:30 am to 12:30 pm

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Managing Conflict Effectively

July 7, 2021 from 1:00 pm to 4:00 pm

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Managing Personalities: Stars Steadies and Slackers

July 8, 2021 from 10:00 am to 1:00 pm

Leadership & management training course providing new tools and methods to bring out the very best in any employee no matter their temperament or "type". Identify common personality types and their strengths and weaknesses in order to engage, motivate, and foster better teamwork, cooperation, engagement, and greater buy-in whether that team member is a star, steady, or slacker. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Procurement for non-procurement people

July 14, 2021 from 10:00 am to 4:00 pm

In this interactive Full day workshop we’ll be using real scenarios to demystify procurement and show you some simple tips and techniques that can deliver significant savings from your sourcing activities without the need to invest huge resources by simply applying a more structured approach to your buying and sourcing activities. Members: £139; Affiliate Members £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Emotional Intelligence for Business

July 14, 2021 from 9:30 am to 12:30 pm

Identify, use, understand, and manage emotions in positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Recruitment and Retention: Win & Keep Your Stars

July 15, 2021 from 1:00 pm to 4:00 pm

Recruit and retain star employees with this half day recruitment and retention training course. Learn successful techniques to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Employment Law Essentials

July 15, 2021 from 9:30 am to 12:30 pm

Quickly learn essential employment law to prepare and protect your organisation from legal action and tribunals as your company grows. Use the protection of the law for your organisation and your staff with this morning course on Employment Law. Members: £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Stress Management Skills in the Workplace

July 15, 2021 from 9:30 am to 12:30 pm

Stress management skills course to reduce, manage, and prevent stress in yourself and your staff more effectively by understanding the root causes of stress. Receive tools and approaches to better manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals. This stress management training course will enable you to understand better how to identify and help to manage stress in your own work life and the lives of your team. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Mental Health Awareness

July 15, 2021 from 1:00 pm to 4:00 pm

Gain an awareness of mental health conditions and learn powerful techniques in maintaining your own mental health while helping others in your workplace. Explore techniques in approaching difficult conversations along with professional and personal in-depth conversations in order to offer support on this half-day course to provide mental health awareness. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Decision Making Skills & Problem Solving

August 4, 2021 from 1:00 pm to 4:00 pm

Decision making and problem solving skills course to enable delegates to make timely and well-considered decisions leading them and their teams to spectacular and well-deserved success. Identify your individual strengths and weaknesses and develop a highly practical personal action plan to increase your capability in making timelier and more effective decisions that will benefit any organisation. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk