Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Recruitment and Retention: Win & Keep Your Stars

November 3, 2020 from 1:00 pm to 4:00 pm

Recruit and retain star employees with this half day recruitment and retention training course. Learn successful techniques to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Employment Law Essentials

November 3, 2020 from 9:30 am to 12:30 pm

Quickly learn essential employment law to prepare and protect your organisation from legal action and tribunals as your company grows. Use the protection of the law for your organisation and your staff with this morning course on Employment Law. Members: £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063- or Email: Training@Lancschamber.co.uk

BID Writing: Beyond The Basics

November 6, 2020 from 10:00 am to 2:00 pm

Bid writing to win public and private sector business will be simplified and faster for your team with this half-day course. Whether you are a beginner who needs to go through the whole procurement process from start to finish, or more experienced and looking for a refresher course to improve your organisation's quality of submission and success rate, you won't have to worry about the expenses associated with "getting it wrong" as this course will show you how to "get it right" the first time!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Company Protection Essentials – Terms & Conditions & Intellectual Property

November 10, 2020 from 1:00 pm to 4:00 pm

Terms and Conditions training for businesses to operate with confidence and assurance by legally protecting their organisation contractually. This half-day course is designed to develop sound practical skills in writing contracts and terms and conditions correctly to legally protect companies from unnecessary litigation and/or fines. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Managing Personalities: Stars Steadies and Slackers

November 11, 2020 from 10:00 am to 1:00 pm

Leadership & management training course providing new tools and methods to bring out the very best in any employee no matter their temperament or "type". Identify common personality types and their strengths and weaknesses in order to engage, motivate, and foster better teamwork, cooperation, engagement, and greater buy-in whether that team member is a star, steady, or slacker. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Assertiveness Training : Developing Assertiveness Skills

November 12, 2020 from 9:30 am to 12:30 pm

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Managing Conflict Effectively

November 12, 2020 from 1:00 pm to 4:00 pm

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Mental Health Awareness

November 13, 2020 from 1:00 pm to 4:00 pm

Gain an awareness of mental health conditions and learn powerful techniques in maintaining your own mental health while helping others in your workplace. Explore techniques in approaching difficult conversations along with professional and personal in-depth conversations in order to offer support on this half-day course to provide mental health awareness. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Stress Management Skills in the Workplace

November 13, 2020 from 1:00 pm to 4:00 pm

Stress management skills course to reduce, manage, and prevent stress in yourself and your staff more effectively by understanding the root causes of stress. Receive tools and approaches to better manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals. This stress management training course will enable you to understand better how to identify and help to manage stress in your own work life and the lives of your team. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Debt Recovery & Credit Control Essentials

November 17, 2020 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk