Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Recruitment and Retention: Win & Keep Your Stars

July 15, 2020 from 1:00 pm to 4:00 pm

Recruit and retain star employees with this half day recruitment and retention training course. Learn successful techniques to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Employment Law Essentials

July 15, 2020 from 9:30 am to 12:30 pm

Quickly learn essential employment law to prepare and protect your organisation from legal action and tribunals as your company grows. Use the protection of the law for your organisation and your staff with this morning course on Employment Law. Members: £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Decision Making Skills & Problem Solving

August 4, 2020 from 1:00 pm to 4:00 pm

Decision making and problem solving skills course to enable delegates to make timely and well-considered decisions leading them and their teams to spectacular and well-deserved success. Identify your individual strengths and weaknesses and develop a highly practical personal action plan to increase your capability in making timelier and more effective decisions that will benefit any organisation. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Project Management Essentials

September 15, 2020 from 10:00 am to 4:00 pm

This project management training course provides a road map to completing your project properly - on time and under budget. By incorporating case studies, discussions, interactive exercises, and techniques for organising teams, tasks, and timelines, this one-day course provides delegates with a solid foundation in project management for business. Whether new to project management or experienced and in need of an "essentials top-up" this project management training course establishes best practices in maintenance, ongoing management, and execution of your project plan. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Time Management & Prioritisation Skills Course

September 17, 2020 from 10:00 am to 4:00 pm

Time management course to gain control of your busy work and social schedules adding productivity and establishing a work/life balance through important time related topics such as planning, setting goals, delegation and managing meetings among others. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Business Tax Essentials Course

September 24, 2020 from 1:00 pm to 4:00 pm

Choose the right structure for your business and know exactly how that choice impacts your record keeping, accounting systems and taxation. This tax course for business will cover the main taxes that impact on individuals and businesses and will guide you through the maze of rules and laws that are in force. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Finance for Freelancers, Sole Traders & Start-Ups

September 24, 2020 from 9:30 am to 12:30 pm

Business accounting course for freelance, sole trader, and startup business. Achieve a work/life balance in no time by learning techniques to account for your time, finances, and business plan. Starting, running, and growing a small business does not have to mean working all of the time. It can be done in a way that you experience the freedom, flexibility, control, and income that motivated you to start your business in the first place! This business accounting course will help you accomplish exactly that. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Train The Trainer Course : Developing Staff

October 6, 2020 from 10:00 am to 4:00 pm

Train your team in policy, procedure, on-boarding, sales, management, or nearly any other skill/topic by taking this train the trainer course to identify training needs, develop learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation. Members £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Exceptional Customer Service Skills Training

October 13, 2020 from 9:30 am to 12:30 pm

Customer service training course to enable delegates to think differently about reactions to different customers while providing a "selfish" approach to customer service which is good for everyone involved: the service staff, the manager, the company, and most importantly the customer. Revolutionize your customer service approach and take your customer service skills to a higher level of productivity and efficiency. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Dynamic Leadership Skills Training For Managers

October 22, 2020 from 9:29 am to 12:30 pm

Leadership skills course to transform great managers into inspiring leaders in business, achieving greater buy-in from staff while developing/mentoring others into higher, more effective management roles. Develop leadership skills far beyond that of directing people, events, and tasks traffic and instill inspiration in the team as a genuine leader. Prices: Members £69; Affiliates £89; Non-Member £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk