Training and Development

**Please Note: Due to the COVID-19 Virus all training for the Chamber will be carried via live ZOOM training until late May. Visit this ZOOM TUTORIAL link for a quick 3-step tutorial for accessing and using Zoom for training sessions**

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Recruitment and Retention: Win & Keep Your Stars

November 3, 2020 from 1:00 pm to 4:00 pm

Recruit and retain star employees with this half day recruitment and retention training course. Learn successful techniques to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Employment Law Essentials

November 3, 2020 from 9:30 am to 12:30 pm

Quickly learn essential employment law to prepare and protect your organisation from legal action and tribunals as your company grows. Use the protection of the law for your organisation and your staff with this morning course on Employment Law. Members: £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063- or Email: Training@Lancschamber.co.uk

Finance Fundamentals For Business

November 5, 2020 from 9:30 am to 12:30 pm

Finance training courses to learn foundational finance principles: how to analyse, review and understand financial statements including balance sheets, profit & loss cash flow, and how to identify important trends and ask appropriate questions of the finance team all in a single morning! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Finance For Business: Beyond The Basics

November 11, 2020 from 9:30 am to 12:30 pm

Finance training courses to handle company finances properly and reliably. Know which costs are fixed or variable, how to calculate break-even, or control different types of costs, the principles of pricing and mark-ups, and an introduction to preparing a budget or forecast in this "next level" half-day finance training course. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Mental Health Awareness

November 13, 2020 from 1:00 pm to 4:00 pm

Gain an awareness of mental health conditions and learn powerful techniques in maintaining your own mental health while helping others in your workplace. Explore techniques in approaching difficult conversations along with professional and personal in-depth conversations in order to offer support on this half-day course to provide mental health awareness. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Minute Taking Skills Made Easy

November 13, 2020 from 10:00 am to 1:00 pm

Minute taking training course to gain skills in correctly listening to meeting discussions, understanding what's happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips techniques, and templates to ensure that that minutes are clear and accurate and the meeting is productive and successful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Debt Recovery & Credit Control Essentials

November 17, 2020 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Bidding & Tendering Process Essentials

November 17, 2020 from 10:00 am to 4:00 pm

Tendering process training to enable you to bid for contracts across all sizes and sectors with absolute confidence and assurance while saving loads of time and confusion in the bidding process. This workshop is designed to provide practical processes and procedures to adopt, adapt and apply when writing your next successful bid. Open up a world of opportunities as you learn to write winning bids and tenders with this one-day course. Members: £139; Affiliate: £169; Non-Member: £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Successful Change Management

November 19, 2020 from 1:00 pm to 4:00 pm

Change management training for managers - Develop an enduring organisation by mastering how to proactively deal with change, remove any "big project" issues like fear and uncertainty among your team, and win the 'war of inches' where regular incremental improvements are needed to achieve effective progress. This course will enable managers to grasp the universal issues relating to change and providing the tools needed to plan and execute a successful strategy in managing change. Members: £69; Affiliates £89; Non-Members: £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Emotional Intelligence for Business

November 24, 2020 from 9:30 am to 12:30 pm

Identify, use, understand, and manage emotions in positive way for staff and managers of all levels to relieve stress, communicate effectively, empathise with their team, overcome challenges, and defuse conflict on this Emotional Intelligence training course. Better understand yourself and your staff with increased self-awareness and reaction skills and assess and deal with others’ emotions more effectively. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk