Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Minute Taking Skills Made Easy

March 13, 2020 from 10:00 am to 1:00 pm

Minute taking training course to gain skills in correctly listening to meeting discussions, understanding what's happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips techniques, and templates to ensure that that minutes are clear and accurate and the meeting is productive and successful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Office 365 for Business Productivity

March 26, 2020 from 9:30 am to 12:30 pm

This Microsoft Outlook training will make it easy to be your most productive, organised and connected self to all of your staff and clients and will introduce you to the features and benefits of the "power user" options of Outlook and taking it mobile!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Microsoft Outlook: Organise & Manage Your Day

March 26, 2020 from 1:00 pm to 4:00 pm

This Microsoft Outlook training will make it easy to be your most productive, organised and connected self to all of your staff and clients and will introduce you to the features and benefits of the "power user" options of Outlook and taking it mobile! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Communicate Effectively

April 28, 2020 from 9:30 am to 12:30 pm

It’s not what you say, but how you say it. Good communication can make good staff and management, absolutely exceptional. Discover effective communication methods and sharpen your skills to eliminate misunderstandings and encourage a healthy successful work environment with this half-day communication skills course. Open the lines of communication and watch daily tasks and projects go by smoothly! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Powerful Negotiation Skills : Achieving Win-Win Outcomes

April 28, 2020 from 1:00 pm to 4:00 pm

Negotiation skills training course to create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and a powerful skill which business professionals and sales teams can learn on this technique-packed negotiation training course. Price: Members: £69+vat; Affiliates: £89+vat; Non-Members: £99+vat

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Using Twitter & LinkedIn for Business

May 13, 2020 from 10:00 am to 4:00 pm

Twitter and Linkedin for business training course to enable delegates to properly use Twitter and LinkedIn through learning and applying best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Make the most of your social media channels with this one-day Twitter and Linkedin for business training course. Members £139; Affiliate £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Writing Successful Press Releases & Media Content

May 14, 2020 from 10:00 am to 4:00 pm

Course on how to write press releases with the proper content and format with simple improvements to writing technique. Press releases deliver exceptional results for virtually any business, regardless of its size or sector which means that this type of content could also work like magic for you. Capture interest and ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in a fast and inexpensive (free) mass promotion. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Successful Telesales Skills

May 15, 2020 from 1:00 pm to 4:00 pm

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telephone sales training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills which build confidence and improve the customer experience of your organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Social Media Training: Creating Great Content

May 19, 2020 from 10:00 am to 4:00 pm

Social media training to grow your online network through promoting your brand, goods, and services to potential clients through engaging content for social media channels: Twitter, LinkedIn, and Facebook. Learn what content is best for your services and what content works best on each platform. This social media training course is packed with useful information to transform the way you interact online. Price: Members £139; Affiliate £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Powerful Telephone Techniques

May 28, 2020 from 1:00 pm to 4:00 pm

Establish professionalism and confidence while removing the hesitation, misgivings, or fears that might be associated with selling or communicating over the telephone. This powerful telephone skills training course will turn your telephone into an appointment-making machine and will enable your first contact with clients to be far more successeful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69+vat, Affiliate members: £89+vat, Non-members: £99+vat

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk