Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Ultimate Outlook: Power Users

November 11, 2019 from 9:30 am to 12:30 pm

This Microsoft Outlook training will make it easy to be your most productive, organised and connected self to all of your staff and clients and will introduce you to the features and benefits of the "power user" options of Outlook and taking it mobile!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Proofreading Course : Proofread & Edit Copy Like a Pro!

November 12, 2019 from 1:00 pm to 4:00 pm

This proofreading and editing course provides professional editing and proofreading skills for website, social media, and printed collateral copywriting. This half-day proofing course aims to provide a better understanding of your writing to help companies remain consistent (and effective) in their marketing copy. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Copywriting Course : Writing Copy That Sells!

November 12, 2019 from 9:30 am to 1:00 pm

Develop copywriting skills with this copywriting course designed to enable you to reach new and existing clients with effective language and style. Write copy in a way that is effectively persuasive and sells what your organisation has to offer and avoid sector-specific jargon that might turn prospective clients away. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Marketing Unwrapped: Right Message. Right Plan.

November 19, 2019 from 10:00 am to 4:00 pm

Marketing training - two courses packed into one full day workshop with a marketing communication session in the morning and a session to develop your own organisational marketing plan in the afternoon. Establish values-based marketing communication techniques to to connect on a more effective and permanent level with your intended audience both internally and externally. Then apply these principles immediately into a cohesive training plan which perfect matches your organisation. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Crisis Media Management

November 25, 2019 from 10:00 am to 4:00 pm

Be prepared with a statement when problems strike - whether a public safety issue, faulty goods,service, or an unfortunate accident. Develop your skills to handle both interrogation from the mainstream media and adverse reaction on 24/7 social media channels. Preserve your brand integrity and communicate critical information in the right way to the right people with this one-day course! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Powerful Presentation & Pitching Skills

November 26, 2019 from 10:00 am to 4:00 pm

Presentation skills training to build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right! Members: £139;; Affiliates: £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Minute Taking Skills Made Easy

November 27, 2019 from 9:30 am to 12:30 pm

Minute taking training course to gain skills in correctly listening to meeting discussions, understanding what's happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips techniques, and templates to ensure that that minutes are clear and accurate and the meeting is productive and successful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

How to Send Smarter Business Emails

November 28, 2019 from 10:00 am to 1:00 pm

This business email writing course enables delegates to write more effective, professional emails & improve their overall communication to make sure that email recipients are clear on how to reply or act with etiquette & format. Avoid difficult to read or process business emails with essential best-practice business emails that get results. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Non Verbal Communication Skills Training

December 10, 2019 from 9:30 am to 12:30 pm

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all sub consciously use & read body language, this non verbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Media Relations Masterclass For Business

January 14, 2020 from 10:00 am to 4:00 pm

Receive practical tools that allow your organisation to work confidently and effectively with the media, whatever your line of work. This public relations training course will help you to ensure that yours is the story that gets put in front of a huge audience of potential customers. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk