Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Copywriting Course : Writing Copy That Sells!

June 5, 2019 from 10:00 am to 1:00 pm

Develop copywriting skills with this copywriting course designed to enable you to reach new and existing clients with effective language and style. Write copy in a way that is effectively persuasive and sells what your organisation has to offer and avoid sector-specific jargon that might turn prospective clients away. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Proofreading Course : Proofread & Edit Copy Like a Pro!

June 5, 2019 from 1:00 pm to 4:00 pm

This proofreading and editing course provides professional editing and proofreading skills for website, social media, and printed collateral copywriting. This half-day proofing course aims to provide a better understanding of your writing to help companies remain consistent (and effective) in their marketing copy. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Successful Telephone Sales Training

June 11, 2019 from 1:00 pm to 4:00 pm

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telephone sales training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills which build confidence and improve the customer experience of your organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Assertiveness Training : Developing Assertiveness Skills

June 13, 2019 from 9:30 am to 12:30 pm

Assertiveness training to develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Creating Great Content For Social Media

June 14, 2019 from 10:00 am to 4:00 pm

Create engaging content for social media channels and expand your online network to promote your goods, and services. Learn what content and which platforms work best to reach your target audience. This content creation course is packed with useful information to transform your digital presence. Price: Members £69; Affiliate £89; Non-Members £99

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Managing Conflict Effectively

June 19, 2019 from 1:00 pm to 4:00 pm

Conflict management training course to meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this half-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Metalearning : Retention of Information Course

June 21, 2019 from 10:00 am to 1:00 pm

This retention of information course is designed to upskill delegate learning and retention skills whether reading articles, textbooks, or technical manuals, and/or verbal presentations, meetings, or lectures resulting in proper (and more permanent) comprehension and data recall for use in business and social settings. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

How To Write A Press Release & Content for Media

June 26, 2019 from 10:00 am to 4:00 pm

Course on how to write press releases with the proper content and format with simple improvements to writing technique. Capture interest and ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in a fast and inexpensive (free) mass promotion. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Marketing Unwrapped: Right Message. Right Plan. *FREE Taster Session*

July 5, 2019 from 10:00 am to 12:00 pm

Marketing training - two courses packed into one full day workshop with a marketing communication session in the morning and a session to develop your own organisational marketing plan in the afternoon. Establish values-based marketing communication techniques to to connect on a more effective and permanent level with your intended audience both internally and externally. Then apply these principles immediately into a cohesive training plan which perfect matches your organisation. FREE to the first 12 respondents.

Price: FREE To First 12 Bookings (Member or Non-Member)

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Powerful Presentation & Pitching Skills

July 9, 2019 from 10:00 am to 4:00 pm

Presentation skills training to build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right! Members: £139;; Affiliates: £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk