Quality Essential Distribution is focused on providing the best customer experience by continuing to streamline business operations and invest in training and development within the team, this follows the promotion of Matt Philp to Managing Director back in October 2020.
Matt said, “we believe knowledge and sharing business experience is so important to the success of any team; it helps expand product knowledge which is ultimately of benefit to all our customers. We’re also proud to support apprenticeships and reward and promote staff who continue to learn and contribute to the success of the business”.
After joining the business in 2016 and completing an apprenticeship, Joel has been internally promoted to Purchasing and Customer Services Assistant.
Joel said, “I enjoyed my time in the warehouse and always wanted to do more. The company really encouraged me and have supported me in gaining more qualifications and office experience. I’m thrilled to take on this new role and to see where it will take me in the business.”
Supporting young workers amid the pandemic
Over 14 percent of people aged 16 – 24 were unemployed in the United Kingdom in the three months to January 2021: the highest of any age group. In the past 6 months, QED has brought in two new young recruits: Iasmina who joined in October to support sales and Brandon who will be working in the warehouse.
Brandon took on the role of Warehouse Assistant following Joel’s promotion.
Brandon said “I’ve always been a hands-on person who likes keeping actively busy. This role couldn’t have suited me better. The team have been really welcoming and friendly and I can’t wait to learn more from them.”
Quality Essential Distribution is also expanding the sales team, launching a new website and introducing a new online shop which will improve the online experience.