November 22, 2017 from 9:30 am to 4:30 pm
Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these “next level” skills.
Managers are often promoted to team leading roles because they did very well and exceeded their targets when they were part of the team. They are expected to swiftly acquire supervisory skills, and to bring together a range of employees and personalities, so that they meet the team’s targets. Motivated managers can do this effectively – with the right training.
This one day course via the Chamber of Commerce includes several discussions and interactive exercises along with ample opportunity to practice coaching skills. Upon completion of this training, delegates will be confident to implement the many new tools and skills they have acquired such as:
- Develop coaching relationships with staff.
- Support their staff develop a sense of belonging within the team.
- Confidently use listening, reflecting, and other skills in one-to-one meetings with staff; including giving feedback.
- Set suitable boundaries with staff.
- In collaboration with staff, develop achievable goals; and support staff to succeed in these goals.
Delegates are also invited to complete an individual assessment about their management relational style and will then receive personalised feedback from Dr. Xuereb, including tips on how to improve their skills even further.
“Management delegation will be covered in the section: Your job as a manager is to manage, not to do your staff’s work… If your team is empowered, skilled, and confident, your life as a manager will be much easier.” – Dr. Sharon Xuereb
About The Trainer:
Dr Sharon Xuereb is a psychologist and Business Management coach working in both the UK and the USA. Business management and staff engagement are here specialties. She is firmly convinced that staff can be a manager’s best resource. She enjoys working with managers who want to increase their staff’s engagement levels.
Does the course date/time/location not work for your organisation? We’re flexible and can bring the training to your facility through in-house or bespoke courses. Contact us to book a date, time, and location that is most convenient to you.