Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Email Marketing Essentials: Get More Conversions

July 4, 2018 from 1:00 pm to 4:00 pm

Essentials of Email Marketing Training gives delegates the easy fast cheap and effective tools to market their organisation to thousands of businesses with a single click. Learn how to get more conversions and grow your business with this email marketing course.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Digital Marketing Strategy Bootcamp

July 4, 2018 from 9:30 am to 12:30 pm

Determine your message, find your audience, and then learn how to put together the ultimate digital marketing plan that is perfectly consistent with your organisational goals which represents your voice to your audience! This half-day course will be fun, relaxed and supportive to help delegates retain the most from the valuable marketing training material presented.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Introduction to Exporting: Level 2

July 5, 2018 from 10:00 am to 4:00 pm

Whether you are looking to develop a member of staff in the intricacies of Exporting procedures and language or you are considering export for the first time, this course is perfect for your international trade team as it provides training for local businesses across all sectors and sizes to take the first step and make new sales overseas while avoiding costly mistakes due to incorrect information and approaches to exporting.

Price: Members: £169; Affiliate: £189; Non-Member: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essential Selling Skills

July 5, 2018 from 9:30 am to 12:30 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Negotiation Skills: Achieving Win-Win Outcomes

July 5, 2018 from 1:00 pm to 4:00 pm

Negotiation is an integral part of creating value for your organisation or department. Your success depends on your personal skills as a negotiator. The art of negotiation is both a valuable and a powerful skill to learn - which this technique-packed training course provides.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Crisis Media Management

July 10, 2018 from 10:00 am to 4:00 pm

When problems strike - whether it’s a public safety issue, faulty goods or service or an unfortunate accident - it’s vital that you’re prepared. Develop your skills to handle both interrogation from the mainstream media and adverse reaction on 24/7 social media channels. Preserve your brand integrity and communicate critical information in the right way to the right people with this one-day course!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Personalities: Stars Steadies and Slackers

July 11, 2018 from 9:30 am to 12:30 pm

Bring out the very best in any employee no matter their temperament or type by identifying the various personalities you are dealing with along with the common strengths and weaknesses associated with that personality type. Learn to utilise the appropriate approach necessary to engage and motivate them to work together, better whether they are a star, a steady, or a slacker!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Dynamic Leadership Skills For Managers

July 11, 2018 from 1:00 pm to 4:00 pm

Increase the leadership skills of your management team with this half-day course. Take their management style far beyond directing the traffic of people, events, and tasks and achieve the next level of management: Leadership. Inspire greater buy-in from your staff while developing/mentoring others into higher, more effective management roles.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training and Events Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Google Analytics for Business

July 11, 2018 from 10:00 am to 4:00 pm

This full-day course will delve into ways to use Google Analytics to gather more meaningful data, analyze it better and make your website perform higher and more visible to searches online. From setting up tracking to speeding up your site and benchmarking your website data, this course will help you to be found by more potential clients who search online!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Telephone Techniques

July 12, 2018 from 1:00 pm to 4:00 pm

Turn your telephone into an appointment-making machine! Successful conversations result in securing additional business for your company. Equip yourself or your team with the necessary skills to make every phone call profitable - all in a single morning!

Price: Members: £69+vat, Affiliate members: £89+vat, Non-members: £99+vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063