Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Managing Better: Using Neuroscience

December 6, 2018 from 1:00 pm to 4:00 pm

Neuroscience training is a “game-changer” in the realm of personal and team management and is an excellent addition to your approach arsenal. Explore the science of the brain and how it works as a management tool and integrate necessary and productive changes which will be more potent (emotionally relevant) and more likely to be retained by management and staff with this Neuroscience training course. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Excel 2016 Level 4 – PRO Users

December 6, 2018 from 10:00 am to 4:00 pm

This advanced Microsoft Excel training course will teach you to use the advanced features of Excel to their full extent for your business or department. Configure and reproduce company data in a list using PivotTables, edit and analyse complex data by creating and utilising Scenarios, Goal Seek and Solver, incorporate built-in functions into a worksheet, work with controls and record macros. *THIS COURSE REQUIRES A LAPTOP/MOUSE WITH EXCEL 2016 or NEWER. Price Members: £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Exceptional Customer Service Skills

December 7, 2018 from 10:00 am to 1:00 pm

Build your business and your reputation by applying simple, easy-to-implement techniques to the customer-facing roles on your team. This is not a "sales" course but rather a true "service-based" course in business professionalism which will show you how to get exceptional results (and happy customers) from your CSR team! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Growing Your Business With Twitter & LinkedIn

December 11, 2018 from 9:30 am to 4:00 pm

Grow your business by learning to properly utilise both Twitter and LinkedIn social media platforms. Apply best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Success in business is dependent on making the most of your social media channels and this full-day training course will help you accomplish that!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Successful Supervisory Management

December 11, 2018 from 10:00 am to 4:00 pm

Lead & supervise staff effectively and skillfully, whatever their personality and skills while managing complex tasks, and projects with this one-day Supervisory Management Training​ course. Engage your team for greater productivity, satisfied customers, and an overall rise in profitability for the organisation. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Winning Bids and Tenders: The Fundamentals

December 12, 2018 from 9:30 am to 4:00 pm

Bidding for contracts is becoming more and more common in all sectors, causing some real anxiety for those involved. Bids can be confusing and extremely time consuming, compounded by the fact that we all have our day jobs that need constant attention. This workshop is designed to provide you with the skills and tools to adopt, adapt and apply when writing your next bid, to save you time and, ultimately, anxiety.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Food Safety and Hygiene Course – Certified

December 12, 2018 from 9:00 am to 5:00 pm

This course will outline the importance of food safety procedures, risk assessment, safe food handling and behaviour and will describe how to report food safety hazards and outline the legal responsibilities of food handlers within the workplace role - catering - school food handlers - hygiene best practices.

Price: Members: £65; Affiliate: £75; Non-Members: £85

Contact: Chamber Training Centre: 01253 347063 or via Email training@lancschamber.co.uk

How To Do Paid Web Search & Get Customers Fast!

December 12, 2018 from 1:00 pm to 4:00 pm

Learn the essentials of Pay-per-click (PPC) strategies and techniques for search engines, Social Media ads, and other websites to top up your Digital Marketing strategy and to make the most of your Pay-per-click spend by placing PPC ads like a pro resulting in web traffic you need, right now!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

SEO Training : Get Found In Google

December 12, 2018 from 9:30 am to 12:30 pm

Learn best practice approaches to researching the right keywords, optimising your organisation's website structure, content creation, and link practices to increase your visibility in search engines and get found by your customers through driving the right quality, organic traffic to your website. Gain proven SEO principles to be found in Google by your customers with this SEO training course from our Google Certified specialist trainer. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Media Relations Masterclass For Business

January 15, 2019 from 10:00 am to 4:00 pm

Receive practical tools that allow your organisation to work confidently and effectively with the media, whatever your line of work. This public relations training course will help you to ensure that yours is the story that gets put in front of a huge audience of potential customers. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk