Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Customs Procedures – International Trade

November 28, 2018 from 9:30 am to 12:30 pm

Training course to ensure that international trade organisations import and export their goods both cost-effectively and in full legal compliance. This course is suitable for people new to international business and experienced companies who may want to refresh their knowledge., including purchasing, finance and operations departments.

Price: Members: £125; Affiliates: £165; Non-Members: £195

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Incoterms – The Essentials

November 28, 2018 from 1:00 pm to 4:00 pm

Ensure that all international trade parties clearly understand their responsibilities in performing trade under the given contract with this half-day course on Incoterms. In just one morning of training you will eliminate potential inconsistencies in language by giving all parties the same definition of specific terms within your trade agreements.

Price: Members: £125 + vat, Affiliate members: £165 + vat, Non members: £195 + vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essentials of Data Protection for Business

December 5, 2018 from 9:30 am to 1:00 pm

Essentials of Data Protection provides delegates with solid best-practice approaches to protecting client data right now, today. Learn what regulations are currently in place and what businesses are expected to observe via the DPA 1998 agreement. Learn strategies and approaches through real-world examples while seeing the benefits to protecting your clients' data and the consequences if you don't. We will also have a closing module to compare current regulation with the upcoming GDPR regulation changes/additions which is coming to a business near you, next year!

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Excel 2016 Level 4 – PRO Users

December 6, 2018 from 9:30 am to 4:00 pm

This advanced Microsoft Excel training course will teach you to use the advanced features of Excel to their full extent for your business or department. Configure and reproduce company data in a list using PivotTables, edit and analyse complex data by creating and utilising Scenarios, Goal Seek and Solver, incorporate built-in functions into a worksheet, work with controls and record macros.

Price: Members: £139 + vat, Affiliate members: £169 + vat, Non-members: £189 + vat, Laptop rental: £20 + vat

Contact: To reserve your place, call 01253 347063 or email training@lancschamber.co.uk

Exceptional Customer Service Skills

December 7, 2018 from 9:30 am to 1:00 pm

Build your business and your reputation by applying simple, easy-to-implement techniques to the customer-facing roles on your team. This is not a "sales" course but rather a true "service-based" course in business professionalism which will show you how to get exceptional results (and happy customers) from your CSR team!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Growing Your Business With Twitter & LinkedIn

December 11, 2018 from 9:30 am to 4:00 pm

Grow your business by learning to properly utilise both Twitter and LinkedIn social media platforms. Apply best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Success in business is dependent on making the most of your social media channels and this full-day training course will help you accomplish that!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Successful Supervisory Management

December 11, 2018 from 9:30 am to 4:00 pm

Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these "next level" skills.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

SEO: Get Found In Google By Customers

December 12, 2018 from 9:30 am to 4:00 pm

Master SEO Organic Search and the free tools you can use to measure your digital presence and create an effective strategy that will result in improved search engine rankings, and the right kind of visitors coming to your website. The second half of this training day is important for pay-per-click (PPC) strategies and techniques. If you have more money than time - this course will give you skills to place PPC ads like a pro if you need traffic right now!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Winning Bids and Tenders: The Fundamentals

December 12, 2018 from 9:30 am to 4:00 pm

Bidding for contracts is becoming more and more common in all sectors, causing some real anxiety for those involved. Bids can be confusing and extremely time consuming, compounded by the fact that we all have our day jobs that need constant attention. This workshop is designed to provide you with the skills and tools to adopt, adapt and apply when writing your next bid, to save you time and, ultimately, anxiety.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063