Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Debt Recovery & Credit Control Essentials

March 19, 2019 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Digital Marketing Masterclass

March 20, 2019 from 10:00 am to 1:00 pm

Determine your message, find your audience, and then learn how to put together the ultimate digital marketing plan that is perfectly consistent with your organisational goals which represents your voice to your audience! This half-day course will be fun, relaxed and supportive to help delegates retain the most from the valuable marketing training material presented.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

March 21, 2019 from 10:00 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Excel Level 3: Power Users

March 22, 2019 from 10:00 am to 4:00 pm

Use the true “power” features and functions to solve complex problems while turning raw date into clear usable information that supports measurable initiatives by working with large worksheets, using logical and date functions ‘nesting’ functions advanced formatting features, styles, auto-format, format painter, sparklines, conditional formatting and data bars, working with data lists and tables, (Sorting, Filtering, Sub-Totals) and using charts in Excel. After this course, you will truly be a "Power" user!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Finance Fundamentals For Business

March 26, 2019 from 9:30 am to 12:30 pm

Learn foundational finance principles: how to analyse, review and understand financial statements including Balance Sheets, Profit & Loss Cash Flow, and how to identify important trends and ask appropriate questions of the finance team all in a single morning!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Finance For Business: Beyond The Basics

March 26, 2019 from 1:00 pm to 4:00 pm

Handle the company finances properly and reliably by knowing which costs are fixed and which are variable, how to calculate break-even, how to control different types of costs the principles of pricing and mark-ups, and an introduction to preparing a budget or forecast in this "next level" half-day course. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Recruitment & Retention: Winning & Keeping Your Stars

March 27, 2019 from 9:30 am to 12:30 pm

Recruit and retain star employees, with this half day course. Learn successful techniques from author and HR expert John Huckstepp to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Employment Law Essentials

March 27, 2019 from 1:00 pm to 4:00 pm

Avoid unnecessary tribunal claims by training your managers and HR Team to work confidently in Employment Law issues with this half-day course and keep abreast of developments in Employment Law despite these many changes taking place. This course helps business owners and managers to understand what they need to do to comply with the law.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Customs Procedures & Documentation

March 28, 2019 from 9:30 am to 12:30 pm

Ensure that your organisation imports and exports goods both cost-effectively and in full legal compliance with this one-day international trade course. This BCC-accredited session is suitable for both new and experienced international trade staff (including purchasing, finance, and operations departments) looking to save their organisation both time and money by staying up-to-date in their knowledge of customs procedures and documentation. Price: Members: £99; Affiliate: £129; Non-Member: £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Incoterms – Level 2 – BCC Accredited

March 28, 2019 from 1:00 pm to 4:00 pm

Make certain that all international trade parties clearly understand their responsibilities in performing trade under the given contract with this half-day international trade course on Incoterms. Eliminate potential inconsistencies in language by giving all parties the same definition of specific terms within your trade agreements and prevent unnecessary and costly delays and mistakes. Price: Members: £99; Affiliate: £129; Non-Member: £149

Price: Members: £99; Affiliates: £129; Non-Members: £149

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063