Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Minute Taking Skills Made Easy

October 5, 2018 from 9:30 am to 1:00 pm

Gain skills to listen to meeting discussions, understand what has happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips. tricks and templates to ensure that their minutes are clear and accurate.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Time Management & Prioritisation Skills

October 9, 2018 from 9:30 am to 4:00 pm

Gain control of your busy work and social schedules to be more productive while achieving an effective work/life balance through the many important time related topics covered in this workshop such as planning, setting goals, delegation and managing meetings among others.

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Stress In The Workplace

October 12, 2018 from 1:00 pm to 4:00 pm

Manage stress in yourself and your staff more effectively by understanding the root causes of stress. Receive tools and approaches to better manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals. This afternoon course will enable you to understand better how to identify and help to manage stress in your own work life and the lives of your team.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Introduction To Exporting

October 16, 2018 from 9:30 am to 4:00 pm

Whether you are looking to develop a member of staff in the intricacies of Exporting procedures and language or you are considering export for the first time, this course is perfect for your international trade team as it provides training for local businesses across all sectors and sizes to take the first step and make new sales overseas while avoiding costly mistakes due to incorrect information and approaches to exporting.

Price: Members £199 + vat Affiliate members £249 + vat Non members £299 + vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Selling To Different Types of Buyers

October 16, 2018 from 9:30 am to 1:00 pm

Not everyone buys according to the same criteria. Rather, studies have shown that we all tend to buy according to that which appeals to our personality type. This Sales Training course will give you insight into how to maximise your sales and connection through a greater understanding of the common personality traits of potential clients. Identify your potential buyer's personality and gain a greater chance of reaching them by customising your presentation accordingly.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Telephone Sales: Overcoming Objections & Gatekeepers

October 16, 2018 from 1:00 pm to 4:00 pm

Make every minute and every phone call count. Learn skills which will be critical to getting through to the decision makers on your contact list and then have a ready-planned approach to overcoming any potential objections they might offer - in less time and with fewer barriers. You will be exceeding your sales targets in no time!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Developing Assertiveness Skills

October 18, 2018 from 9:30 am to 1:00 pm

Develop confidence to speak with clients face to face and apply assertiveness to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essential Selling Skills

October 25, 2018 from 9:30 am to 12:30 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials!

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Negotiation: Achieving A Win-Win Outcome

October 25, 2018 from 1:00 pm to 4:00 pm

Negotiation is an integral part of creating value for your organisation or department. Your success depends on your personal skills as a negotiator. The art of negotiation is both a valuable and a powerful skill to learn - which this technique-packed training course provides.

Price: Members: £79; Affiliate: £99; Non-Members: £109

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Introduction to Importing and Procedures

October 26, 2018 from 9:30 am to 12:30 pm

Learn how to expand your supply chain here in the UK by bringing in goods from overseas. Add skills to your current importing by gaining tools and techniques to bring your goods into the UK legally and more cost-effectively. This course is suitable for all key people involved in importing, including business owners, managers, purchasing, procurement, finance, and operations departments.

Price: Members: £119; Affiliate: £149; Non-Members: £179

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063