Managing Personalities: Stars Steadies and Slackers

June 19, 2019 from 9:30 am to 12:30 pm

Bring out the very best in any employee no matter their temperament or type by identifying the various personalities you are dealing with along with the common strengths and weaknesses associated with that personality type. Learn to utilise the appropriate approach necessary to engage and motivate them to work together, better whether they are a star, a steady, or a slacker!

This half day leadership and management training course includes the key principles of effective employee engagement, and provides answers for the following questions:

  • How do you achieve the discretionary effort from various employees which is so vital for excellent customer service and productivity?
  • What factors for each type need to be taken into account?
  • Why do some programmes fail to engage various employees?
  • How can you turn around apathetic or cynical employees

Practical examples will be included, together with different types of involvement strategies and reference to best practice programmes and case studies

Delegates Will Gain The Following:

  • Understanding the key foundations of an effective employee engagement strategy
  • How to adopt appropriate techniques for employee motivation and engagement
  • Best practice programmes from a range of organisations
  • Understanding that company values and culture are critical and must be backed up with complete consistency in practices, policies and behaviours every day
  • Recognising the need for other HR policies to support the employee engagement programme, such as recruitment, induction, reviews and reward
  • Developing the confidence to implement an effective employee engagement programme

This leadership and management training course provides all levels of Management, HR Professionals, and Personnel Managers with tools and techniques to created the greatest engagement, productivity, and value from their teams.

This half-day course will run in the morning and will be immediately followed in the afternoon by the “Dynamic Leadership Skills” course as part of a back-to-back management training course offering designed to provide current managers with the necessary skills to become inspiring leaders.

Does this leadership & management training course location/date/time not work for your organisation? We’re flexible, allow us to bring the training directly to your facility through in-house or bespoke courses. Contact us to arrange a location, date, or time that is most convenient to you!


Training location

Chamber Training Centre - Blackpool Fylde Coast
Chamber Training Centre, Blackpool, United Kingdom
Price :
Members: £69; Affiliate: £89; Non-Members: £99
Contact :
Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Share this