Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Exceptional Customer Service

September 5, 2017 from 9:30 am to 1:30 pm

In this course you will learn how to build your business and your reputation by making simple changes that are easy to implement. This is not a "sales" course but rather a true "service-based" course which will show you how to get the most out of your CSR team!

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Presentation & Pitch Skills

September 20, 2017 from 9:30 am to 4:45 pm

This course will show you how to build a compelling presentation or persuasive pitch to impress your audience whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Sales Skills Level 2: Winning Strategies & Planning

September 28, 2017 from 9:30 am to 4:30 pm

This one day course will provide business owners, sales directors and sales professionals with the tools and techniques to develop a clear workable strategy and plan to get financial support, achieve growth, increase sales and profit. This course ensures that delegates will be targeted and focused in the right areas to achieve so much more in a lot less time.

Price: Members: £149; Affiliate Members £179; Non-Members £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Negotiation: Achieving A Win-Win Outcome

October 4, 2017 from 9:30 am to 1:00 pm

Negotiation is an integral part of creating value for your organisation or department. Your success depends on your personal skills as a negotiator. The art of negotiation is both a valuable and a powerful skill to learn - which this technique-packed training course provides.

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Selling To Personalities

October 18, 2017 from 9:30 am to 4:30 pm

This Sales training course provides an insight into how to maximise sales and connection through a greater understanding of the personality traits of potential clients. Identify your potential buyer and customise your presentation accordingly with this Sales Training course.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essential Selling Skills

December 6, 2017 from 9:30 am to 1:30 pm

This course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of professional, pro-active prospecting to recruit new customers! An essential training course for Sales Essentials!

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063