Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Sales Training : Essential Selling Skills

June 27, 2019 from 10:00 am to 1:00 pm

Whether selling inbound, outbound, telephone, or as a customer-facing service representative – be a part of pro-active sales teams that hit their targets. This sales training course will enable you or your team to be that integral first-representative of the business and will provide you with the skills of prospecting to recruit new customers. This is an essential training course for Sales Essentials! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Powerful Presentation & Pitching Skills

July 9, 2019 from 10:00 am to 4:00 pm

Presentation skills training to build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right! Members: £139;; Affiliates: £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Sales Skills Training : Discover Your Inner Sales Superhero!

August 14, 2019 from 1:00 pm to 4:00 pm

Sales Skills training course to discover how to use inner skills in identifying the different personality types and energies that comprise sales prospects while receiving essential tools to create and master the sales process of increasing sales and company profits.Members: £69; Affiliates £89; Non-Members: £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Non Verbal Communication Skills Training

August 15, 2019 from 9:30 am to 12:30 pm

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all sub consciously use & read body language, this non verbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Performance Management Training : Setting KPIs & Budgets

August 15, 2019 from 1:00 pm to 4:00 pm

Are your management techniques truly working? Are you getting the most from your team? This half-day session will show you how to measure your efforts and discover new approaches to setting KPIs and working to budgets with a view to both measure and improve team productivity and performance to budget. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Performance Management Training : Setting KPIs & Budgets

August 15, 2019 from 1:00 pm to 4:00 pm

Are your management techniques truly working? Are you getting the most from your team? This half-day session will show you how to measure your efforts and discover new approaches to setting KPIs and working to budgets with a view to both measure and improve team productivity and performance to budget. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Successful Telesales Skills

August 27, 2019 from 10:00 am to 1:00 pm

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telephone sales training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills which build confidence and improve the customer experience of your organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Sending Smarter Business Emails

September 12, 2019 from 10:00 am to 1:00 pm

This business email writing course enables delegates to write more effective, professional emails & improve their overall communication to make sure that email recipients are clear on how to reply or act with etiquette & format. Avoid difficult to read or process business emails with essential best-practice business emails that get results. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Powerful Negotiation Skills : Achieving Win-Win Outcomes

September 24, 2019 from 1:00 pm to 4:00 pm

Negotiation skills training course to create value for your organisation or department through negotiation skills that secure the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and a powerful skill which business professionals and sales teams can learn on this technique-packed negotiation training course. Price: Members: £69+vat; Affiliates: £89+vat; Non-Members: £99+vat

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Communicate Effectively

September 24, 2019 from 9:30 am to 12:30 pm

It’s not what you say, but how you say it. Good communication can make good staff and management, absolutely exceptional. Discover effective communication methods and sharpen your skills to eliminate misunderstandings and encourage a healthy successful work environment with this half-day communication skills course. Open the lines of communication and watch daily tasks and projects go by smoothly! Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk