Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

BID Writing: Beyond The Basics

November 29, 2018 from 10:00 am to 2:00 pm

Bid writing to win public and private sector business will be simplified and faster for your team with this half-day course. Whether you are a beginner who needs to go through the whole procurement process from start to finish, or more experienced and looking for a refresher course to improve your organisation's quality of submission and success rate, you won't have to worry about the expenses associated with "getting it wrong" as this course will show you how to "get it right" the first time!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essentials of Data Protection for Business

December 5, 2018 from 10:00 am to 1:00 pm

Data Protection Essentials for Business: GDPR provides delegates with solid best-practice approaches to protecting client data in their day-to-day work environment and how to incorporate data protection regulations into company policies with strategies and real-world examples of benefits to protecting client and colleague data and the consequences if we fail to do so.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Successful Supervisory Management

December 11, 2018 from 9:30 am to 4:00 pm

Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these "next level" skills.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Winning Bids and Tenders: The Fundamentals

December 12, 2018 from 9:30 am to 4:00 pm

Bidding for contracts is becoming more and more common in all sectors, causing some real anxiety for those involved. Bids can be confusing and extremely time consuming, compounded by the fact that we all have our day jobs that need constant attention. This workshop is designed to provide you with the skills and tools to adopt, adapt and apply when writing your next bid, to save you time and, ultimately, anxiety.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Developing Assertiveness Skills

February 19, 2019 from 10:00 am to 1:00 pm

Develop confidence to speak with clients face to face and apply assertiveness to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Dynamic Leadership Skills For Managers

March 6, 2019 from 1:00 pm to 4:00 pm

Become more than a manager - learn to be an inspiring "leader" in business, achieving greater buy-in from your staff while developing/mentoring others into higher, more effective management roles with this half-day course. Develop your leadership skills far beyond that of "directing people, events, and tasks traffic" and instill inspiration in your team as a genuine leader. Prices: Members £69; Affiliates £89; Non-Member £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training and Events Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Train The Trainer: Develop Your Own Staff

March 14, 2019 from 10:00 am to 4:00 pm

Train your team in policy, onboarding, sales, management or nearly any other skill/topic by learning to identify training needs, developing learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop teams and department heads. Members £139+vat; Affiliates: £160+vat; Non-Members: £189+vat

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Debt Recovery & Credit Control Essentials

March 19, 2019 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

March 21, 2019 from 10:00 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Recruitment & Retention: Winning & Keeping Your Stars

March 27, 2019 from 9:30 am to 12:30 pm

Recruit and retain star employees, with this half day course. Learn successful techniques from author and HR expert John Huckstepp to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063