Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Successful Supervisory Management

September 26, 2018 from 9:30 am to 4:00 pm

Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these "next level" skills.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Writing Third Party Contracts & Terms & Conditions

September 27, 2018 from 1:00 pm to 4:00 pm

Operate your business or department with confidence and assurance, knowing that you have done your "due diligence" and have legally protected your organisation contractually. This half-day course is designed to help you do exactly that by developing sound practical skills in establishing proper third party contracts and terms and conditions. This afternoon course follows the IPR course as part of a back-to-back offering.

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Stress In The Workplace

October 5, 2018 from 1:00 pm to 4:00 pm

Manage stress in yourself and your staff more effectively by understanding the root causes of stress. Receive tools and approaches to better manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals. This afternoon course will enable you to understand better how to identify and help to manage stress in your own work life and the lives of your team.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Developing Assertiveness Skills

October 18, 2018 from 9:30 am to 1:00 pm

Develop confidence to speak with clients face to face and apply assertiveness to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Personalities: Stars Steadies and Slackers

November 6, 2018 from 9:30 am to 12:30 pm

Bring out the very best in any employee no matter their temperament or type by identifying the various personalities you are dealing with along with the common strengths and weaknesses associated with that personality type. Learn to utilise the appropriate approach necessary to engage and motivate them to work together, better whether they are a star, a steady, or a slacker!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Dynamic Leadership Skills For Managers

November 6, 2018 from 1:00 pm to 4:00 pm

Become more than a manager - learn to be an inspiring "leader" in business, achieving greater buy-in from your staff while developing/mentoring others into higher, more effective management roles with this half-day course. Develop your leadership skills far beyond that of "directing people, events, and tasks traffic" and instill inspiration in your team as a genuine leader. Prices: Members £69; Affiliates £89; Non-Member £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Train The Trainer: Develop Your Own Staff

November 14, 2018 from 9:30 am to 4:00 pm

Train your team in virtually any subject or topic by learning to identify their training needs, developing their learning objectives, and then designing and delivering a finished programme. This course covers these essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop your own staff!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

November 21, 2018 from 10:00 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Recruitment & Retention: Winning & Keeping Your Stars

November 27, 2018 from 9:30 am to 12:30 pm

Recruit and retain star employees, with this half day course. Learn successful techniques from author and HR expert John Huckstepp to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Employment Law Essentials

November 27, 2018 from 1:00 pm to 4:00 pm

Quickly learn the essential intricacies of employment law to prepare and protect your organisation and remain on the right side of employment law as your company grows - HR Expert and Author John Huckstepp will show you how to do exactly that on this course.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063