Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Credit Control and Recovering Debt

November 2, 2017 from 9:30 am to 4:30 pm

This course provides valuable principles and practices of controlling credit and managing an organisation's debt while identifying the key issues affecting credit control, how to avoid common mistakes, and tips, tricks, and techniques to recover even the most stubborn debt.

Price: Members: £149.00 +vat, Affiliate members: £179.00 +vat, Non-members: £199.00 +vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Train The Trainer: Develop Your Own Staff

November 15, 2017 from 9:30 am to 4:30 pm

Train your team in virtually any subject or topic by learning to identify their training needs, developing their learning objectives, and then designing and delivering a finished programme. This course covers these essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop your own staff!

Price: Members: £149; Affiliate Members £179; Non-Members £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

November 16, 2017 from 9:30 am to 4:30 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace. With the skills learned in this full day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Your Intellectual Property

November 21, 2017 from 9:00 am to 12:00 pm

Better understand all aspects of Intellectual Property and its relationship with business while developing sound practical skills that can be applied in your organisation from a legal expert who represents and advises businesses across Lancashire on IP and copyright issues in this half-day training course.

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Writing 3rd Party Contracts and Terms & Conditions

November 21, 2017 from 1:00 pm to 4:00 pm

Better understand all aspects of Third Party contracts, Terms & Conditions and their impact on business relationships. Develop sound practical skills that can be applied in your organisation from a legal expert who represents and advises businesses across Lancashire on Third Party and Terms and Conditions issues in this half-day training course.

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Winning Bids and Tenders: The Fundamentals

November 28, 2017 from 9:30 am to 4:45 pm

Bidding for contracts is becoming more and more common in all sectors, causing some real anxiety for those involved. Bids can be confusing and extremely time consuming, compounded by the fact that we all have our day jobs that need constant attention. This workshop is designed to provide you with the skills and tools to adopt, adapt and apply when writing your next bid, to save you time and, ultimately, anxiety.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Successful Supervisory Management

November 29, 2017 from 9:30 am to 4:30 pm

Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these "next level" skills.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

How To Hold Difficult Conversations

November 30, 2017 from 9:30 am to 1:30 pm

This half-day course will develop communication skills and confidence in conducting these difficult conversations for a positive outcome wherby the team/staff member will take responsibility of their areas for improvement, are motivated to implement the agreed actions, and will engage well with their job and colleagues.

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Data Protection For Business: The Fundamentals

December 1, 2017 from 9:30 am to 1:00 pm

Data Protection for Business: The Fundamentals provides delegates with solid best-practice approaches to protecting client data. Learn what regulations are in practice today via the DPA 1998 agreement while gaining strategies, real-world examples of benefits to protecting your clients' date and the consequences if you don't. We will also have a closing module to compare current regulation with the all new and exciting GDPR which is coming to a business near you, next year.

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Personalities: Stars Steadies and Slackers

December 4, 2017 from 9:30 am to 1:00 pm

This staff management course empowers managers to bring out the very best in their employees while learning to identify the various personalities strengths and weaknesses and how to make them work together, better. Learn to get the most value from those you've invested in and gain a new approach to engaging and motivating them at their current level whether they are a star, a steady, or a slacker.

Price: Members: £149 + vat, Affiliate members: £179 + vat, Non-members: £199 + vat, Laptop rental: £20 + vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063