Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Dynamic Leadership Skills For Managers

March 6, 2019 from 1:00 pm to 4:00 pm

Become more than a manager - learn to be an inspiring "leader" in business, achieving greater buy-in from your staff while developing/mentoring others into higher, more effective management roles with this half-day course. Develop your leadership skills far beyond that of "directing people, events, and tasks traffic" and instill inspiration in your team as a genuine leader. Prices: Members £69; Affiliates £89; Non-Member £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training and Events Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Train The Trainer: Develop Your Own Staff

March 14, 2019 from 10:00 am to 4:00 pm

Train your team in policy, onboarding, sales, management or nearly any other skill/topic by learning to identify training needs, developing learning objectives, and then designing and delivering a finished programme accordingly. This course provides essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop teams and department heads. Members £139+vat; Affiliates: £160+vat; Non-Members: £189+vat

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Debt Recovery & Credit Control Essentials

March 19, 2019 from 10:00 am to 4:00 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this full-day course!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

March 21, 2019 from 10:00 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Finance Fundamentals For Business

March 26, 2019 from 9:30 am to 12:30 pm

Learn foundational finance principles: how to analyse, review and understand financial statements including Balance Sheets, Profit & Loss Cash Flow, and how to identify important trends and ask appropriate questions of the finance team all in a single morning!

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Finance For Business: Beyond The Basics

March 26, 2019 from 1:00 pm to 4:00 pm

Handle the company finances properly and reliably by knowing which costs are fixed and which are variable, how to calculate break-even, how to control different types of costs the principles of pricing and mark-ups, and an introduction to preparing a budget or forecast in this "next level" half-day course. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate Members £89; Non-Members £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Employment Law Essentials

March 27, 2019 from 1:00 pm to 4:00 pm

Avoid unnecessary tribunal claims by training your managers and HR Team to work confidently in Employment Law issues with this half-day course and keep abreast of developments in Employment Law despite these many changes taking place. This course helps business owners and managers to understand what they need to do to comply with the law.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Recruitment & Retention: Winning & Keeping Your Stars

March 27, 2019 from 9:30 am to 12:30 pm

Recruit and retain star employees, with this half day course. Learn successful techniques from author and HR expert John Huckstepp to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Safety Compliance in The Workplace: Are You Compliant?

April 2, 2019 from 10:00 am to 4:00 pm

Fulfill your statutory duties and satisfy the requirements of supplier accreditation processes with this training course to comprehend significant and foreseeable risks, absolute and reasonably practicable duties, and solutions to meet the need of their business(s). The course demonstrates expected standards, and practical exercises to assess your own compliance level anf helps to reduce current and future levels of sickness absence and lost time to accidents.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Stress In The Workplace

April 5, 2019 from 1:00 pm to 4:00 pm

Manage stress in yourself and your staff more effectively by understanding the root causes of stress. Receive tools and approaches to better manage the harmful psychological and physical symptoms that can be so debilitating in the personal and work lives of individuals. This afternoon course will enable you to understand better how to identify and help to manage stress in your own work life and the lives of your team.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063