Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Successful Supervisory Management

November 29, 2017 from 9:30 am to 4:00 pm

Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these "next level" skills.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Difficult Conversations at Work: Discussing What Matters Most

November 30, 2017 from 9:30 am to 1:30 pm

Turn difficult conversations in the workplace into a positive opportunity for staff growth and development. Gain a healthy new approach which will result in staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues going forward.

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

The Essentials of Data Protection for Business

December 1, 2017 from 9:30 am to 1:00 pm

Data Protection for Business provides delegates with solid best-practice approaches to protecting client data. Learn what regulations are in practice today via the DPA 1998 agreement while gaining strategies, real-world examples of benefits to protecting your clients' data and the consequences if you don't. We will also have a closing module to compare current regulation with the all new and exciting GDPR which is coming to a business near you, next year.

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Dynamic Leadership Skills For Managers

January 17, 2018 from 1:00 pm to 4:00 pm

Increase the leadership skills of your management team with this half-day course. Your management style will far exceed directing the traffic of people, events, and tasks and will provide direction that inspires greater buy-in from your team while developing/mentoring others into higher management roles.

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training and Events Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Time Management & Prioritisation Skills

January 31, 2018 from 9:30 am to 4:30 pm

Gain control of your busy work and social schedules to be more productive while achieving an effective work/life balance through the many important time related topics covered in this workshop such as planning, setting goals, delegation and managing meetings among others.

Price: Members: £149; Affiliate Members £179; Non-Members £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Finance For Business Level 1: The Fundamentals

February 6, 2018 from 9:30 am to 12:30 pm

Learn foundational finance principles: how to analyse, review and understand financial statements including Balance Sheets, Profit & Loss Cash Flow, and how to identify important trends and ask appropriate questions of the finance team all in a single morning!

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Finance For Business Level 2: Beyond The Basics

February 6, 2018 from 1:00 pm to 4:30 pm

Know which costs are fixed and which are variable, how to calculate breakeven, how to control different types of costs the principles of pricing and mark-ups, and an introduction to preparing a budget or forecast in this "next level" half-day course.

Price: Members: £79; Affiliate Members £99; Non-Members £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Recruitment & Retention: Find & Keep Your Stars

February 8, 2018 from 9:30 am to 12:30 pm

Recruit and retain star employees, with this half day course. Learn successful techniques from author and HR expert John Huckstepp to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Employment Law Essentials

February 8, 2018 from 1:00 pm to 4:00 pm

Quickly learn the essential intricacies of employment law to prepare and protect your organisation and remain on the right side of employment law as your company grows - HR Expert and Author John Huckstepp will show you how to do exactly that on this course.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Recovering Debt & Effective Credit Control

March 21, 2018 from 9:30 am to 4:30 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this half-day course!

Price: Members: £149.00 +vat, Affiliate members: £179.00 +vat, Non-members: £199.00 +vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063