Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Credit Control and Recovering Debt

November 2, 2017 from 9:30 am to 4:30 pm

This course provides valuable principles and practices of controlling credit and managing an organisation's debt while identifying the key issues affecting credit control, how to avoid common mistakes, and tips, tricks, and techniques to recover even the most stubborn debt.

Price: Members: £149.00 +vat, Affiliate members: £179.00 +vat, Non-members: £199.00 +vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Train The Trainer: Develop Your Own Staff

November 15, 2017 from 9:30 am to 4:30 pm

Train your team in virtually any subject or topic by learning to identify their training needs, developing their learning objectives, and then designing and delivering a finished programme. This course covers these essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop your own staff!

Price: Members: £149; Affiliate Members £179; Non-Members £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

November 16, 2017 from 9:30 am to 4:30 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace. With the skills learned in this full day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Successful International Assignments: Deployments Overseas

November 17, 2017 from 9:30 am to 1:30 pm

This half-day course will give you the necessary tools for successfully deploying staff internationally to handle your organisational expansion and will save you thousands of pounds with only an "ounce" of preparation. Gain an overview into each of the elements required to make your assignments and those undertaking them more successful.

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Successful Supervisory Management

November 29, 2017 from 9:30 am to 4:30 pm

Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these "next level" skills.

Price: Members: £149; Affiliate: £179; Non-Members: £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

How To Hold Difficult Conversations

November 30, 2017 from 9:30 am to 1:30 pm

This half-day course will develop communication skills and confidence in conducting these difficult conversations for a positive outcome wherby the team/staff member will take responsibility of their areas for improvement, are motivated to implement the agreed actions, and will engage well with their job and colleagues.

Price: Members: £79; Affiliate: £99; Non-Members: £119

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Time Management & Prioritisation Skills

January 31, 2018 from 9:30 am to 4:30 pm

Gain control of your busy work and social schedules to be more productive while achieving an effective work/life balance through the many important time related topics covered in this workshop such as planning, setting goals, delegation and managing meetings among others.

Price: Members: £149; Affiliate Members £179; Non-Members £199

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063