Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Train The Trainer: Develop Your Own Staff

March 14, 2018 from 9:30 am to 4:00 pm

Train your team in virtually any subject or topic by learning to identify their training needs, developing their learning objectives, and then designing and delivering a finished programme. This course covers these essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop your own staff!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

March 20, 2018 from 9:30 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essentials of Debt Recovery & Credit Control

March 21, 2018 from 9:30 am to 4:30 pm

Recover stubborn debt and finally get a handle on your organisation's credit by learning the valuable principles and practices of proper debt and credit management to stay in the black! Identify the key issues affecting credit control, how to avoid common mistakes, while gaining new techniques to recover even the most stubborn debt with this half-day course!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Dynamic Leadership Skills For Managers

April 10, 2018 from 1:00 pm to 4:00 pm

Increase the leadership skills of your management team with this half-day course. Take their management style far beyond directing the traffic of people, events, and tasks and achieve the next level of management: Leadership. Inspire greater buy-in from your staff while developing/mentoring others into higher, more effective management roles.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training and Events Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Project Management Essentials

April 18, 2018 from 9:30 am to 4:30 pm

This course provides a road map for getting the job done right - on time and under budget! By incorporating case studies, discussions, interactive exercises, and techniques for organising teams, tasks, and timelines, this one-day course will provide delegates with a solid foundation. Whether you are new to project management or an experienced project managers looking for a "top-up" this course will focus on establishing proper project planning, maintenance via ongoing management, and execution of your project plan.

Price: Members: £149 + vat, Affiliate members: £179 + vat, Non-members: £199 + vat, Laptop rental: £20 + vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Successful Supervisory Management

April 24, 2018 from 10:00 am to 4:00 pm

Skilled managers lead staff effectively, whatever their personality and skills while supervising staff, complex tasks, and projects. When they do this well, the team is engaged and more productive, customers are satisfied, and therefore the company’s overall profitability increases. However, training is crucial to develop these "next level" skills.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Better: Using Neuroscience

April 25, 2018 from 1:00 pm to 4:00 pm

Neuroscience is a “game-changer” in the realm of personal and team management and is an excellent addition to your approach arsenal. This morning course will introduce you to this new management tool and demonstrate how best to integrate necessary and productive changes which will be more potent (emotionally relevant) and more likely to be retained by management and staff.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Better: Using Emotional Intelligence

April 25, 2018 from 9:30 am to 12:30 pm

Better understand yourself and your staff by gaining management skills to be more self-aware and to manage your reactions better. Learn to assess others' emotions more effectively and deal with them successfully for enhanced performance.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Safety Compliance in The Workplace: Are You Compliant?

April 26, 2018 from 10:00 am to 4:00 pm

Fulfill your statutory duties and satisfy the requirements of supplier accreditation processes with this training course to comprehend significant and foreseeable risks, absolute and reasonably practicable duties, and solutions to meet the need of their business(s). The course demonstrates expected standards, and practical exercises to assess your own compliance level anf helps to reduce current and future levels of sickness absence and lost time to accidents.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Recruitment & Retention: Winning & Keeping Your Stars

May 8, 2018 from 9:30 am to 12:30 pm

Recruit and retain star employees, with this half day course. Learn successful techniques from author and HR expert John Huckstepp to find those diamonds in rough and then protect your investment of training by KEEPING them on your team. This course is for anyone in management looking to add the right person to the right position and retain them long term.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063