Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Developing Assertiveness Skills

June 13, 2019 from 9:30 am to 12:30 pm

Develop confidence to speak with clients face to face while applying communication skills to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Creating Great Content For Social Media

June 14, 2019 from 9:30 am to 12:30 pm

Create engaging content for social media channels and expand your online network to promote your goods, and services. Learn what content and which platforms work best to reach your target audience. This content creation course is packed with useful information to transform your digital presence. Price: Members £69; Affiliate £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Managing Conflict Effectively

July 2, 2019 from 10:00 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Powerful Presentation & Pitching Skills

July 9, 2019 from 10:00 am to 4:00 pm

Build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right! Members: £139;; Affiliates: £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Marketing Unwrapped: Getting Your Message Right

July 19, 2019 from 9:30 am to 12:30 pm

Demystify marketing and gain a valuable overview of the techniques available today and what is manageable for SMEs in this world of fast moving technology and fierce competition. Learn values-based marketing communication techniques to enable your organisation to connect on a much deeper level with your intended audience both internally and externally in an authentic, far more effectual way. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063- or Email: Training@Lancschamber.co.uk

Crisis Media Management

July 22, 2019 from 10:00 am to 4:00 pm

Be prepared with a statement when problems strike - whether a public safety issue, faulty goods,service, or an unfortunate accident. Develop your skills to handle both interrogation from the mainstream media and adverse reaction on 24/7 social media channels. Preserve your brand integrity and communicate critical information in the right way to the right people with this one-day course! Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Minute Taking Skills Made Easy

August 20, 2019 from 10:00 am to 1:00 pm

Gain skills to listen to meeting discussions, understand what has happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips techniques, and templates to ensure that that minutes are clear and accurate and the meeting is productive and successful. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Media Relations Masterclass For Business

September 10, 2019 from 10:00 am to 4:00 pm

Receive practical tools that allow your organisation to work confidently and effectively with the media, whatever your line of work. This public relations training course will help you to ensure that yours is the story that gets put in front of a huge audience of potential customers. Members £139; Affiliates £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Communicate Effectively

September 24, 2019 from 9:30 am to 12:30 pm

Learn an effective holistic approach to professional communication at all levels with this half day course in Effective Communication from the Chamber of Commerce. Up-skill your staff to represent your business professionally and effectively. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk

Growing Your Business With Twitter & LinkedIn

September 25, 2019 from 10:00 am to 4:00 pm

Properly use Twitter and LinkedIn & watch your business grow! Apply best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Make the most of your social media channels with this one-day Social Media training course. Price: Members £139; Affiliate £169; Non-Members £189

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team 01253 3347063or Email: Training@Lancschamber.co.uk