Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Powerful Negotiation Skills: Achieving Win-Win Outcomes

June 8, 2018 from 1:00 pm to 4:00 pm

Negotiation is an integral part of creating value for your organisation or department. Your success depends on your personal skills as a negotiator. The art of negotiation is both a valuable and a powerful skill to learn - which this technique-packed training course provides.

Price: Members: £79; Affiliate: £99; Non-Members: £109

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Presentation & Pitching Skills

June 13, 2018 from 9:30 am to 4:00 pm

Build a compelling presentation or persuasive pitch to impress your audience whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this course will show you how to get it done right!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Creating Great Content For Social Media

June 14, 2018 from 9:30 am to 1:00 pm

Grow your online network while promoting your brand, goods, and services to potential clients by creating engaging content for your social media channels like Twitter, LinkedIn, and Facebook. Learn what content is best to market your services and what content works best on each platform. This social media content creation course is packed with useful information to transform the way you interact online.

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Train The Trainer: Develop Your Own Staff

June 28, 2018 from 9:30 am to 4:00 pm

Train your team in virtually any subject or topic by learning to identify their training needs, developing their learning objectives, and then designing and delivering a finished programme. This course covers these essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop your own staff!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Writing Copy That Sells!

July 3, 2018 from 9:30 am to 1:00 pm

Develop the marketing skills of your staff with this copy writing course and reach new and existing clients with effective language and style. They will be writing copy in a way that actually sells your organisation's goods and services while avoiding sector-specific jargon that might turn prospective clients away.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

July 3, 2018 from 9:30 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Communicate Effectively

July 12, 2018 from 9:30 am to 12:30 pm

Communicate professionally at all levels: In-person, phone, or email with this half day course in Effective Communication from the Chamber of Commerce. Up-skill your staff to represent your business professionally and effectively with this half-day course.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Telephone Techniques

July 12, 2018 from 1:00 pm to 4:00 pm

Turn your telephone into an appointment-making machine! Successful conversations result in securing additional business for your company. Equip yourself or your team with the necessary skills to make every phone call profitable - all in a single morning!

Price: Members: £69+vat, Affiliate members: £89+vat, Non-members: £99+vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Writing Successful Press Releases & Media Content

July 17, 2018 from 9:30 am to 4:00 pm

Press releases are still the fastest and cheapest (free) way to get your word out to the masses. Write your press releases with the proper content and format to bring promotional success. This full-day course will provide simple improvements to writing technique and capturing interest to ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in critical (and free) promotion!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Media Relations Masterclass For Business

September 6, 2018 from 10:00 am to 4:00 pm

Learn from a journalist, editor and company director with over 25 years experience across print, web and social media publishing on building relationships that allow your organisation to work confidently and effectively with the media, whatever your line of work. This course will go a long way in ensuring that yours is the story that gets put in front of a huge audience of potential customers.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063