Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

Essentials of GDPR for Business – ONLINE TRAINING

April 16, 2018 to the April 16, 2019

Get your organisation GDPR-ready with this 10 module e-learning course. Learn the essentials of compliance at your own pace and location no matter the size or sector of your company. Getting up to speed on GDPR has never been easier. This thorough online training course will educate your team while saving you time and money and providing evidence of due diligence toward bringing your organisation into full GDPR compliance.

Price: Members: £45; Affiliates £49; Non-Members £55

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Minute Taking Skills Made Easy

May 2, 2018 from 9:30 am to 1:00 pm

Gain skills to listen to meeting discussions, understand what has happened, identify the decisions/policies made and record them in such a way that people who were not there can clearly understand what has happened. This half-day course takes delegates through the process of understanding the role of the minute taker as well as providing tips. tricks and templates to ensure that their minutes are clear and accurate.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Growing Your Business With Twitter & LinkedIn

June 5, 2018 from 10:00 am to 4:00 pm

Grow your business by learning to properly utilise both Twitter and LinkedIn social media platforms. Apply best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Success in business is dependent on making the most of your social media channels and this full-day training course will help you accomplish that!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Developing Assertiveness Skills

June 8, 2018 from 9:30 am to 1:00 pm

Develop confidence to speak with clients face to face and apply assertiveness to foster healthier work relationships among colleagues. Confidently receive compliments or criticism positively while learning the proper way to express your needs, feelings or views in the workplace with this training course to develop assertiveness skills.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Ultimate Outlook: Power Users

June 12, 2018 from 9:30 am to 12:30 pm

This Microsoft Outlook training will make it easy to be your most productive, organised and connected self to all of your staff and clients and will introduce you to the features and benefits of the "power user" options of Outlook and taking it mobile!

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Mastering Microsoft Productivity Apps

June 12, 2018 from 1:00 pm to 4:00 pm

Master the Microsoft Productivity apps found in Office 365: Manage customer relationships, Send email marketing campaigns, Create an online presence, Find Easy ways to send invoices, Manage customer appointments, Track mileage, Office 365 tools for teamwork - all to improve the productivity of your team and the profitability of your organisation through Microsoft training.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Presentation & Pitching Skills

June 13, 2018 from 10:00 am to 4:00 pm

Build a compelling presentation or persuasive pitch to impress your audience whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this course will show you how to get it done right!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Creating Great Content For Social Media

June 14, 2018 from 9:30 am to 12:30 pm

Grow your online network while promoting your brand, goods, and services to potential clients by creating engaging content for your social media channels like Twitter, LinkedIn, and Facebook. Learn what content is best to market your services and what content works best on each platform. This social media content creation course is packed with useful information to transform the way you interact online.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Train The Trainer: Develop Your Own Staff

June 28, 2018 from 10:00 am to 4:00 pm

Train your team in virtually any subject or topic by learning to identify their training needs, developing their learning objectives, and then designing and delivering a finished programme. This course covers these essential skills needed to be an effective trainer or learning development specialist for your organisation so that you can develop your own staff!

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Writing Copy That Sells!

July 3, 2018 from 9:30 am to 1:00 pm

Develop the marketing skills of your staff with this copy writing course and reach new and existing clients with effective language and style. They will be writing copy in a way that actually sells your organisation's goods and services while avoiding sector-specific jargon that might turn prospective clients away.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063