Training and development

Keep your staff engaged, motivated, and at peak performance with training and development through the North & Western Lancashire Chamber of Commerce. With over 75 course titles across Business Management, Administration, Marketing, Sales, Communications, and Software Skills offered throughout the year, the Chamber training programme can develop the skills of your workforce and improve the overall performance and efficiency of your organisation.

We can affordably offer any of the courses found here on the website as in-house or bespoke training at a time, date, and location that is most convenient to your team and tailored to your specific needs.

See below for details of our upcoming courses. Please feel free to contact a member of our Training team for any specific training requirements you might have: training@lancschamber.co.ukTel: 01253 347063

Telephone Sales Skills Training

January 28, 2020 from 1:00 pm to 4:00 pm

Convert company leads into profitable sales opportunities, set appointments, and win new business over the telephone with this telephone sales training course. Make the most of your costly sales leads and enquiries by providing your team with telephone sales skills which build confidence and improve the customer experience of your organisation. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Sales Training : Selling To Different Personalities

January 28, 2020 from 9:30 am to 12:30 pm

Sales training to maximise sales calls and connections through a greater understanding of commonly shared traits across potential client personality types. Identify your potential buyer's buying style and gain a greater chance of reaching them by instantly customising your sales presentation accordingly whether face to face, by phone, or email. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Body Language in Business

February 6, 2020 from 1:00 pm to 4:00 pm

Non verbal communication skills course to pro-actively use for an advantage in fostering connections and better communication to clients and colleagues in the workplace and in social settings. Whether conducting appraisals or selling to customers, we all sub consciously use & read body language, this non verbal communication skills course has been created to enable delegates to “listen” to other people’s signals and make the most of our own non verbal communication signals Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Difficult Conversations : Discussing What Matters Most

February 11, 2020 from 9:30 am to 12:30 pm

This half-day difficult conversations training will develop communication skills to turn difficult conversations into positive outcomes such as staff members taking responsibility of their areas for improvement, motivation and implementation of agreed actions, and engaging well with their job and colleagues. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Public Speaking Skills : Saying What Matters Most

February 11, 2020 from 1:00 pm to 4:00 pm

This Public Speaking Skills course provides understanding and strategies required to plan, prepare and deliver powerful public speaking engagements across a variety of face-to-face scenarios. Learn to deliver your presentation more confidently with strategies to overcome "nerves" which can get in the way. Keep people engaged and interested by saying what needs to be said in the way that best represents your true self and personality. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Networking Skills For Business People

February 12, 2020 from 1:00 pm to 4:00 pm

Networking skills for business training where delegates will learn to work the room at meetings, networking events, or exhibitions with ease while maintaining a confidence and comfortability in conversation by using their individual style to communicate with fellow networkers. Delegates will also receive a variety of methods and techniques which will enable them to relate with other business professionals in a far more productive way. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliates £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Sending Smarter Business Emails

February 14, 2020 from 10:00 am to 1:00 pm

This business email writing course enables delegates to write more effective, professional emails & improve their overall communication to make sure that email recipients are clear on how to reply or act with etiquette & format. Avoid difficult to read or process business emails with essential best-practice business emails that get results. Members: £69; Affiliates: £89; Non-Members: £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Proofreading Course : Proofread Copy Like a Pro!

February 25, 2020 from 1:00 pm to 4:00 pm

This proofreading and editing course provides professional editing and proofreading skills for website, social media, and printed collateral copywriting. This half-day proofing course aims to provide a better understanding of your writing to help companies remain consistent (and effective) in their marketing copy. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk

Copywriting Course : Writing Copy That Sells!

February 25, 2020 from 9:30 am to 12:30 pm

Develop copywriting skills with this copywriting course designed to enable you to reach new and existing clients with effective language and style. Write copy in a way that is effectively persuasive and sells what your organisation has to offer and avoid sector-specific jargon that might turn prospective clients away. Members £69; Affiliates £89; Non-Members £99

Price: Members: £69; Affiliate: £89; Non-Members: £99

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063 or Email: Training@Lancschamber.co.uk

Powerful Presentation & Pitching Skills

March 3, 2020 from 10:00 am to 4:00 pm

Presentation skills training to build a compelling, confident presentation or persuasive pitch to impact clients and colleagues whether one or one thousand - and get your point across even if you may not have time to fully prepare or feel uncomfortable presenting to colleagues or customers. Also included, will be a module to greatly improve pitching skills when you only have a short time to deliver a powerful pitch or presentation - this presentation training course will show you how to get it done right! Members: £139;; Affiliates: £169; Non-Members £189

Price: Members: £139; Affiliate: £169; Non-Members: £189

Book online: Click here to book online

Contact: Chamber Training Team 01253 347063or Email: Training@Lancschamber.co.uk