Training and development

Training and development is not only key to keeping your staff motivated, but also essential to improving your overall business efficiency.  At North & Western Lancashire Chamber of Commerce we offer a comprehensive support package to develop the skills of your workforce and improve the overall performance of your business.

We offer a year round calendar of popular training course and can also offer bespoke courses, tailored to your specific needs.

See below for details of our upcoming courses and if you have any specific training requirements please contact us.

GDPR Compliance Online Audit

June 1, 2018 to the June 30, 2019

Achieving and maintaining GDPR compliance has never been easier. This thorough online audit tool will clearly assess your current data protection level while saving you time and money and providing evidence of due diligence toward bringing your organisation into full GDPR compliance.

Price: 1-50 Employees: £459 +vat members / £499 +vat non-members - 51+ Employees £899 +vat / £959 +vat non-members

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Essentials of GDPR for Business – ONLINE TRAINING

June 1, 2018 to the June 30, 2019

Get your organisation GDPR-ready with this 10 module e-learning course. Learn the essentials of compliance at your own pace and location no matter the size or sector of your company. Getting up to speed on GDPR has never been easier. This thorough online training course will educate your team while saving you time and money and providing evidence of due diligence toward bringing your organisation into full GDPR compliance.

Price: Members: £45; Affiliates £49; Non-Members £55

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Writing Copy That Sells!

July 3, 2018 from 10:00 am to 1:00 pm

Develop the marketing skills of your staff with this copy writing course and reach new and existing clients with effective language and style. They will be writing copy in a way that actually sells your organisation's goods and services while avoiding sector-specific jargon that might turn prospective clients away.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Managing Conflict Effectively

July 3, 2018 from 10:00 am to 4:00 pm

Meet the challenges of complex personalities on your workforce and increase staff profitability by effectively handling conflict and problems in the workplace - preparing for them BEFORE they arise. With the skills learned in this one-day course, conflict can be managed effectively and greatly reduce the risk of negative impact that conflict can bring.

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Negotiation Skills: Achieving Win-Win Outcomes

July 5, 2018 from 1:00 pm to 4:00 pm

Negotiation is an integral part of creating value for your organisation or department. Your success depends on your personal skills as a negotiator in securing the most optimal agreements for your company. Negotiating a "win-win" outcome for both sides is genuinely an art and both a valuable and a powerful skill for business professionals and sales teams can learn on this technique-packed training course. Price: Members: £69+vat; Affiliates: £89+vat; Non-Members: £99+vat

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Crisis Media Management

July 10, 2018 from 10:00 am to 4:00 pm

When problems strike - whether it’s a public safety issue, faulty goods or service or an unfortunate accident - it’s vital that you are prepared. Develop your skills to handle both interrogation from the mainstream media and adverse reaction on 24/7 social media channels. Preserve your brand integrity and communicate critical information in the right way to the right people with this one-day course! ​Price: Members: £139+vat; Affiliates: £169+vat; Non-Members: £189+vat

Price: Members: £139; Affiliate: £169; Non-Members: £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Communicate Effectively

July 12, 2018 from 9:30 am to 12:30 pm

Communicate professionally at all levels: In-person, phone, or email with this half day course in Effective Communication from the Chamber of Commerce. Up-skill your staff to represent your business professionally and effectively with this half-day course.

Price: Members: £69; Affiliate: £89; Non-Members: £99

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Powerful Telephone Techniques

July 12, 2018 from 1:00 pm to 4:00 pm

Turn your telephone into an appointment-making machine! Successful conversations result in securing additional business for your company. Equip yourself or your team with the necessary skills to make every phone call profitable - all in a single morning!

Price: Members: £69+vat, Affiliate members: £89+vat, Non-members: £99+vat

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Writing Successful Press Releases & Media Content

July 17, 2018 from 10:00 am to 4:00 pm

Press releases are still the fastest and cheapest (free) way to get your word out to the masses. Write your press releases with the proper content and format to bring promotional success. This full-day course will provide simple improvements to writing technique and capturing interest to ensure that the "good news" story about your organisation is picked up and run by media outlets resulting in critical (and free) promotion!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063

Growing Your Business With Twitter & LinkedIn

September 11, 2018 from 10:00 am to 4:00 pm

Grow your business by learning to properly utilise both Twitter and LinkedIn social media platforms. Apply best practice for posting content, making connections, building and sustaining a dynamic web presence for your organisation. Success in business is dependent on making the most of your social media channels and this full-day training course will help you accomplish that!

Price: Members: £139; Affiliate Members £169; Non-Members £189

Contact: Chamber Training Team Email: training@lancschamber.co.uk; Or by telephone 01253 347063