Forbes launches innovative debt collection service

An innovative new debt collection service which uses cutting edge technology to maximise clients’ chances of recovering their money has been launched by Chamber member Forbes Solicitors.

Forbes Collect utilises cloud-based technology to deliver a platform for efficient, effective recovery.

Tom Smith Head of Forbes’ Dispute Resolution team said that this, along with the fact the service is solicitor led with an imaginative and flexible pricing structure, created a unique offering.

Clients will have instant access to Forbes’ cloud based client portal 24/7 and an easy reporting functionality.

This means they can check the progress of any given case at any time or indeed get an overview of the recoveries Forbes are working at on their behalf.

Forbes Collect makes it easy for debtors to pay with an online payment platform which allows payments to be recovered outside normal business hours, something that it has found helps to increase the chances of being paid in full.

Its bespoke systems and procedures ensure that debtors are kept under pressure to pay in full throughout the process, maximising the chances of recovering the money that is owed to clients.

Tom Smith said: “We believe that the best way to run a debt recovery service is to link the fees we charge to our success in recovering your money, hence we offer the opportunity on most cases to instruct us on a “no recovery, no fee” basis.

“In certain circumstances, if recovery of the amount claimed is made in full, the interest and late payment compensation recovered can cover the entirety of our fees. We believe that this, together with the service levels and accessibility we offer, makes the service unrivalled in the market.

“At Forbes, we understand that commercial debt recovery is a crucial service for many businesses when they face the ongoing problems of unpaid invoices and aged debt.

“Often, our debt recovery service is used to encourage slow payers to make payment sooner and we act as an integral part of our client’s credit control team.

“Our solicitor led team at Forbes Collect are experts in commercial debt recovery. Having a specialist team that purely focuses on business debt recovery helps us to provide added value and excellent customer service.”

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